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The Hotel Riu Palace Las Americas (All Inclusive 24h) offers the best facilities, and is perfect for enjoying your holiday in the city of Cancun, Mexico

As can be expected from our luxurious Riu Palace hotels, guests will enjoy high quality service with excellent facilities such as a fresh water swimming pool, Jacuzzi, gym, sauna and the “Renova Spa” wellness centre with a range of different  treatments and massages. 

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours with many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes. 

From its beachfront location in Cancun, this complex offers you splendid views and the perfect area for enjoying different activities and water sports. If you are travelling as a family, couple or with friends, you can enjoy the All Inclusive system and sports such as table tennis, volleyball, cycling, golf, catamaran, snorkelling and much more. At night we invite you to watch the various shows, listen to live music and come dancing in the “Pacha” club.  

If you want to discover inland Cancun you can go on excursions to see impressive places like the pyramids of Kukulkán in Chichen Itzá, the Turtle Conservation Centre of Isla Mujeres, the archaeological museum, the stage tower, Isla Holbox, the water park and many other sights that are not to be missed. The tourist area also has many shops, bars, restaurants, cafés, clubs and terraces where you’ll find lively nightlife and a good atmosphere. 

The Hotel Riu Palace Las Americas is a perfect option for enjoying unforgettable holidays. Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

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Important Information

Currency exchange: due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies: at least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.



Highlights

  • ADULTS ONLY hotel, exclusive to adults over 18 years old
  • Partially renovated in summer 2016
  • All Inclusive 24 hours
  • Free WiFi throughout hotel
  • On beachfront
  • Free sun loungers on hotel's private beach
  • Room service 24 hours a day 
  • Buffet style and theme restaurants
  • Three swimming pools, one with adjoining whirlpool bath
  • "Renova Spa"

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Services

  • Room service 24 hours a day
  • Concierge service
  • Welcome drink of cava
  • "Don Roberto" restaurant with terrace
  • "Los Arcos" Italian restaurant
  • "Fiesta Mexicana" Mexican restaurant
  • "Black & White" Steakhouse
  • "Sakura" Japanese restaurant
  • "Krystal" Fusion restaurant
  • "El Romero" poolside restaurant
  • "Art Deco" lobby bar
  • "La Nuit" lounge bar with terrace
  • "Capuchino" pâtisserie & ice cream parlor
  • Lounge 24
  • "La Terraza" bar plaza
  • "Can" poolside bar
  • "Cun" swim-up bar

  • Swimming pool, with adjoining whirlpool bath, 448 m²
  • 2 swimming pools, 420/75 m²
  • Free sun loungers, towels and parasols by pool
  • Sun terrace
  • "Renova Spa" with a variety of treatments, massages and beauty salon (additional charge)
  • Free gym, steam bath and whirlpool bath
  • Sports shoes are compulsory when using the gym
  • "Pacha" discotheque (at the Hotel Riu Cancun)
  • Conference room
  • Kiosk
  • Free WiFi throughout hotel
  • Use of computers with Internet access (additional charge)
  • Under Mexican legislation it is not permitted to smoke in the bedrooms or public areas of the hotel. Smoking is only permitted in the areas specifically designated for this purpose.

Rooms
  • 372 guest rooms
  • All guest rooms have:
  • Turndown service
  • Bathroom with shower cabin
  • Bathrobe
  • Hairdryer
  • 110 V
  • Telephone
  • Free WiFi
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Coffee maker
  • Satellite TV (flat screen)
  • Integrated lounge area with 2 steps between levels, with sofa or sofa bed
  • In-room safe
  • Iron and ironing board
  • Most suites feature balcony
  • Most rooms have ocean view
  • Inter-connecting suites available
  • Junior suites with:
  • 2 beds (125 x 200 cm) or 1 bed (200 x 200 cm)
  • Suites with:
  • Bathroom with bathtub and shower cabin
  • 1 bed (200 x 200 cm)
  • Additional TV (flat screen)
  • Separate living room
  • Dressing room
  • Whirlpool bath suites with:
  • Bathroom with bathtub and shower cabin
  • 1 bed (200 x 200 cm)
  • Integrated lounge area with 2 steps between levels, or separate living room
  • Whirlpool bath on the balcony
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Varied buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet (three times a week)
  • Optional dining (à la carte):
  • "Los Arcos" Italian restaurant
  • "Sakura" Japanese restaurant
  • "Fiesta Mexicana" Mexican restaurant
  • "Black & White" Steakhouse
  • "Krystal" Fusion restaurant
  • Romantic dinner on beach (additional charge)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Premium branded drinks throughout hotel
  • Drinks service at pool
  • Regularly restocked minibar and liquor dispenser
  • Speciality wine list (additional charge)
  • Room service 24 hours a day
Sport
  • All Inclusive features
  • Sports and activities:
  • Gym
  • RiuFit, group fitness activities (several times a week)
  • Steam bath and whirlpool bath
  • Catamaran, kayaking, snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme (daily)
  • Live music, shows or Riu evening programme (daily)
  • Entry and drinks to "Pacha" discotheque at the Hotel Riu Cancun (open six nights a week).
  • Sports and facilities nearby (additional charge):
  • Golf course, various water sports available, bicycle hire
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
All Inclusive
  • All meals and snacks
  • Breakfast:
  • Varied buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet (three times a week)
  • Optional dining (à la carte):
  • "Los Arcos" Italian restaurant
  • "Sakura" Japanese restaurant
  • "Fiesta Mexicana" Mexican restaurant
  • "Black & White" Steakhouse
  • "Krystal" Fusion restaurant
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Premium branded drinks throughout hotel
  • Drinks service at pool
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
  • In-room safe
  • Sports and activities:
  • Gym
  • RiuFit, group fitness activities (several times a week)
  • Steam bath and whirlpool bath
  • Catamaran, kayaking, snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme (daily)
  • Live music, shows or Riu evening programme (daily)
  • Complimentary entrance to "Pacha" night club and drinks at the Hotel Riu Cancun (open six nights a week)
  • All accommodations, taxes and gratuities
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Map and location
See map

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera
Cancún - Quintana Roo. - 77500
Tel: (+52) 99 88 91 43 00

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Hotel's awards and rating