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Warm white sand beaches, crystal indigo seas, romantic Caribbean nights.

Questions and Answers

1In case of rain, is the ceremony canceled?

In the Hotel Riu Palace Las Américas if the wedding is scheduled for the beach and it rains, the couple will be moved to the terrace or Lobby which is covered.

2Are there any optional services that must be reserved prior to our arrival at the hotel?

Yes, the request of the optional services are asked while you are in contact via email with the MICE Manager. Once you arrive at the destination you will finalize the special requests as restaurant reservations, wedding cake designs, flowers, etc.

3When is payment for optional services made?

Full payment of the optional services and wedding package is done after your interview with the Wedding Planner.

4How many people is allowed at semi-private dinner?

The maximum number of people for a semi-private dinner at Riu properties is 40 people, over 40 wedding guests the event will need to become private and extra costs will apply.

For more information please download our catalog

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Services

  • Room service 24 hours a day
  • "Don Roberto" restaurant with terrace
  • "Los Arcos" Italian restaurant
  • "Tio Pepe" Mexican restaurant
  • "Sakura" Japanese restaurant
  • "Krystal" Fusion restaurant
  • "El Romero" poolside restaurant / grill and steakhouse
  • "Art Deco" lobby bar
  • "La Nuit" lounge bar with terrace
  • "La Terraza" bar plaza
  • "Can" poolside bar
  • "Cun" swim-up bar
  • Swimming pool, with adjoining whirlpool bath
  • Swimming pool, heated in winter

  • Children's swimming pool
  • Free whirlpool bath
  • Free sun loungers, towels and parasols by pool
  • Sun terrace
  • "Renova Spa" with a variety of treatments, massages and beauty salon (additional charge)
  • Free gym, whirlpool bath and sauna
  • Use of the gym and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • "Pacha" discotheque (at the Hotel Riu Cancun)
  • Conference room
  • Kiosk
  • Free WiFi throughout hotel
  • Use of computers with Internet access (additional charge)
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors

Rooms
  • 372 guest rooms
  • Junior suites with:
  • Turndown service
  • Bathroom with bathtub or shower cabin
  • Hairdryer
  • 110 V
  • Telephone
  • Free WiFi
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Coffee maker
  • Satellite TV (flat screen)
  • Integrated lounge area with 2 steps between levels, with sofa or sofa bed
  • In-room safe
  • Iron and ironing board
  • Most suites feature balcony
  • Most rooms have ocean view
  • Inter-connecting suites available
  • Suites with:
  • Bathroom with bathtub, shower cabin and bathrobe
  • Additional TV (flat screen)
  • Separate living room
  • Dressing room
  • Whirlpool bath suites with:
  • Bathroom with bathtub, shower cabin and bathrobe
  • Integrated lounge area with 2 steps between levels, or separate living room
  • Whirlpool bath on the balcony
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet (three times a week)
  • Optional dining (à la carte, reservations required in advance):
  • "Los Arcos" Italian restaurant
  • "Sakura" Japanese restaurant
  • Grill and steakhouse
  • "Tío Pepe" Mexican restaurant
  • "Krystal" Fusion restaurant
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Drinks service at pool
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
Sport
  • All Inclusive features
  • Sports and activities:
  • Gym, table tennis, beach volleyball
  • Sauna and whirlpool bath
  • Catamaran, canoeing, snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 12 (several times a week)
  • Live music, shows or Riu evening programme (daily)
  • Entry and drinks to "Pacha" discotheque at the Hotel Riu Cancun (open six nights a week).
  • Sports and facilities nearby (additional charge):
  • Golf course, various water sports available, bicycle hire
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
All Inclusive
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet (three times a week)
  • Optional dining (à la carte, reservations required in advance):
  • "Los Arcos" Italian restaurant
  • "Sakura" Japanese restaurant
  • Grill and steakhouse
  • "Tío Pepe" Mexican restaurant
  • "Krystal" Fusion restaurant
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Drinks service at pool
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
  • In-room safe
  • Sports and activities:
  • Gym, table tennis, beach volleyball
  • Sauna and whirlpool bath
  • Catamaran, canoeing, snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 12 (several times a week)
  • Live music, shows or Riu evening programme (daily)
  • Complimentary entrance to "Pacha" night club and drinks at the Hotel Riu Cancun (open six nights a week)
  • All accommodations, taxes and gratuities
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Map and location
See map

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera
Cancún - Quintana Roo. - 77500
Tel: (+52) 99 88 91 43 00

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Hotel's awards and rating