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General wedding policies

The couple and 80% of their guests must stay at the same resort where the wedding will be performed. Guests staying in other hotels must purchase a day pass to attend the ceremony and dinner reception.
  
For weddings at Riu Palace México, the guests staying at a sister hotel of a lower category would have to purchase a day pass that cost $45.00 USD per person. 
Guests staying in other hotels will have to pay a day pass of $120.00 USD per person. *Prices subject to change without prior notice.
 
Couples must respect the arrival date, they have to arrive at least two (2) full business days for a symbolic ceremony and three (3) full business days for a civil ceremony, prior the wedding date (not counting weekends, National Holidays and the arrival day). 
Weddings are not performed on Sundays & National holidays.
 
Confirmed weddings cancelled within a month of the ceremony date or upon arrival to the hotel will be charged a cancellation fee of $250.00 USD. 

Maximum capacity of the Riu Palace México: 100 persons.

External vendors are allowed if they pay a Vendor's Fee of $200.00 USD per person (maximum 2 people for vendor).
Restrictions apply in the vendor's allowance & is subject to on site coordinator approval.

Documentation (Only for Civil/Legal Ceremonies)

  1. Couples's and 4 witnesses passports photocopies.
  2. Couples's and 4 witnesses tourist cards photocopies this is provided at your arrival to Mexico.
  3. Blood Test (It can be done only at the resort)
  4. Couple under 18 years parents must be witnesses.

If apply:

  • Divorce  Decree (Regular Copy)
  • Death Certificate of previous partner (Not needed)
  • Please notice that we require 4 witnesses that must have at least 18 years old. They will have to arrive three (3) full business days prior the ceremony as well as the couple
  • All documents must present the same name or have a legal document that states that the name has been changed.
  • Last names must match with the parent's last name.
  • The couple have to bring all the documents upon arrival to the on site wedding coordinator. The couple do not have to send any documentation in advance.

  • Blood Tests: Are required for legal weddings in Mexico. HIV, syphilis, gonorrhea, herpes and all the STD´s are tested. Tests must be performed in Mexico by a certified doctor (for the medical certificate). The onsite wedding coordinator will arrange the doctor appointment in your hotel room. It is very important to mention that If one of the tests came back positive the ceremony cannot be performed.
  • Important:

    If the bride or the groom own the Nationality of the country where the wedding will be performed, they need to notify this information in advance to the Sales Executive due that these type of marriages need to follow different legal requirements.

  • Apostille: Is a certified seal that authenticates the signature of the public official who has signed the document. An apostille certificate confirms the person who signed a document has the authority to do so and that the document should therefore be recognized as legal without further evidence in another member state of the Hague Convention. The Apostille must be required in the State where the document was made. The Foreign Offices of each state and country can provide the apostille. In fact, you should apostille the documents before arrive to the hotel.
  • Translation into Spanish: The required documents must be translated into Spanish by a certified translation office/bureau in Mexico country. This process must be done at your arrival to the hotel; please take in consideration that original documents must be present with an apostille and there are extra charges that must be cover by the couple for translations.

Marriage certificate

  • For Civil weddings: The newlyweds will receive the original marriage certificate at the end of the ceremony in Spanish  When you receive this document in Spanish, you should translate them into English and verify with  your local City Hall the procedure to legalize the marriage in your country.
  • Important: We kindly ask you to verify the procedure that you will have to follow in order to legalize your marriage in your country, as sometimes an apostille is required. If you need to Apostille your Marriage Certificate, please be advised that you will have to cover the amount of this service. *Riu Hotels & Resorts is not responsible for this legal procedure. 

    Please be aware that at Playa del Carmen; every event performed on the Beach is subject to a Beach tax of $250.00 USD this is established by law from Solidaridad Government, the payment of it will be made at front desk in the local currency (MXN, Mexican Pesos) **Price is subject to change year by year.
  • Symbolic Ceremonies or Renewal of Vows: The couple will receive a marriage certificate without legal bearing on the wedding day.
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Services

  • Room service 24 hours a day
  • "Don Julian" restaurant with terrace
  • "La Dolce Vita" Italian restaurant
  • "Krystal" Fusion restaurant
  • "La Bodega" Mexican restaurant
  • "Miyagi" Japanese restaurant
  • "Guacamole" beach restaurant / grill and steakhouse
  • "Bar Cubano" lobby bar
  • "Capuchino" pâtisserie & ice cream parlor
  • "Los Mariachis" lounge bar with terrace
  • Lounge 24 (open 24 hrs, All Inclusive service)
  • "El Palmeral" swim-up and poolside bar
  • Three swimming pools (333 / 233 / 100 m²)
  • One swimming pool (191 m²), with swim-up bar, exclusive to adults

  • Children's swimming pool, 16 m²
  • Free sun loungers, towels and parasols by pool area
  • Sun terrace
  • "RiuLand" kids' club and small children's playground
  • "Renova Spa" with steam bath, 2 whirlpool baths and gym (free); body treatments, hairdresser and massages at additional charge
  • Use of the gym, whirlpool baths and steam bath is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Chapel
  • Use of computers with Internet access (additional charge)
  • Free WiFi throughout hotel
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 sq ft (728 m²)

Rooms
  • 434 guest rooms
  • All guest rooms have:
  • Room service 24 hours a day
  • Turndown service
  • Bathroom with hydromassage bathtub and shower cabin, double washbasin
  • Bathroom toiletries
  • Special make-up mirror
  • Hairdryer
  • 110 V
  • Telephone
  • Free Wifi
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Coffee maker
  • Satellite TV (flat screen)
  • Electronic in-room safe (Laptop size. Interior dimensions: H 20 cm / 7.8 in x W 43.5 cm / 17.1 in x D 36.5 cm / 14.3 in)
  • Iron and ironing board
  • Balcony or terrace
  • Junior suites with:
  • Integrated lounge area with sofa (split level)
  • 2 beds (125 x 200 cm) or 1 king-size bed (200 x 200 cm)
  • Suites with:
  • Living room area
  • 1 king-size bed (200 x 200 cm)
  • Bathrobe
  • Whirlpool bath suites with:
  • Living room area
  • 1 king-size bed (200 x 200 cm)
  • Bathrobe
  • Whirlpool bath on upper terrace
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner ("Don Julian" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional à la carte dining (reservations required in advance):
  • "Krystal" Fusion restaurant
  • "Miyagi" Japanese restaurant
  • Grill and steakhouse
  • Italian restaurant (buffet starters and dessert)
  • "La Bodega" Mexican restaurant (buffet starters and dessert)
  • For dinner in the buffet restaurants and the à la carte restaurants gentlemen may not wear sleeveless T-shirts. In the à la carte restaurants gentlemen must wear long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Drinks service at pool
  • Access to all bars at the Riu hotels in Playacar
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
Sport
  • All Inclusive features
  • Sports and activities:
  • 2 floodlit hard surface tennis courts
  • Table tennis, workout, volleyball, 1 introductory scuba diving lesson in pool
  • Windsurfing, catamaran, kayaking, body board and snorkelling equipment
  • Steam bath, whirlpool bath and gym
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • Tennis lessons
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
All Inclusive
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner ("Don Julian" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional à la carte dining (reservations required in advance):
  • "Krystal" Fusion restaurant
  • "Miyagi" Japanese restaurant
  • Grill and steakhouse
  • Italian restaurant (buffet starters and dessert)
  • "La Bodega" Mexican restaurant (buffet starters and dessert)
  • For dinner in the buffet restaurants and the à la carte restaurants gentlemen may not wear sleeveless T-shirts. In the à la carte restaurants gentlemen must wear long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Drinks service at pool
  • Access to all bars at the Riu hotels in Playacar
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
  • In-room safe
  • Sports and activities:
  • 2 floodlit hard surface tennis courts
  • Table tennis, workout, volleyball, 1 introductory scuba diving lesson in pool
  • Windsurfing, catamaran, kayaking, body board and snorkelling equipment
  • Steam bath, whirlpool bath and gym
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • All accommodation, taxes and tips included
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Map and location
See map

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 98 48 77 42 00

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