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General wedding Policies

The couple and 80% of their guests must stay at the same Riu Hotel where the wedding will be performed. 
Only 20% of the total group can stay at another hotel chain. Guests staying in other hotels must purchase a day pass to attend the ceremony and dinner reception. 
For weddings at Riu Playacar guests staying at a sister hotel do not have to pay a day pass.
 
If wedding guests for a ceremony to be perform at Riu Playacar are not staying at a sister hotel, they will have to pay a day pass of $65.00 USD per person. *Prices are subject to change without prior notice.

Couples must respect the arrival date, they have to arrive at least two (2) full business days for symbolic/religious ceremony and three (3) full business days for a civil ceremony, prior the wedding date (not counting weekends, National Holidays and the arrival day).
Weddings are not performed on Sundays & National holidays. 

Confirmed weddings cancelled within a month of the ceremony date or upon arrival to the hotel will be charged a cancellation fee of $250.00 USD. 

Maximum capacity of Riu Playacar: 50 persons.

External vendors are allowed if they pay a Vendor's Fee of $200.00 USD per person (maximum 2 people for vendor).
Restrictions apply in the vendor's allowance & is subject to on site coordinator approval.

Documentation (Only for Civil/Legal Ceremonies)

  • Regular Copies of Passports (Bride, Groom and 4 witnesses)
  • Regular Copies of Tourist Cards, provided at your arrival to Mexico
  • Blood Test (It can be done only at the resort)
  • Couple under 18 years parents must be witnesses.

If applicable:

  • Divorce Decree (Regular Copy)
  • Death Certificate of previous partner (Not needed)
  • Please notice that we require 4 witnesses that must have at least 18 years old. They will have to arrive three (3) full business days prior the ceremony as well as the couple 
  • All documents must present the same names or have a legal document that states that the name has been changed.
  • Last names must match with the parent's last name.
  • The couple have to bring all the documents upon arrival to the on site wedding coordinator. The couple do not have to send anything in advance.
  • Translation into Spanish: The required documents must be translated into Spanish by a certified translation office/bureau in Mexico country. This process must be done at your arrival to the hotel; please take in consideration that original documents must be present with an apostille and there are extra charges that must be cover by the couple for translations.
  • Apostille: Is a certified seal that authenticates the signature of the public official who has signed the document. An apostille certificate confirms the person who signed a document has the authority to do so and that the document should therefore be recognized as legal without further evidence in another member state of the Hague Convention. The Apostille must be required in the State where the document was made. The Foreign Offices of each state and country can provide the apostille. In fact, you should apostille the documents before arrive to the hotel.
  • Blood Test: Are required for legal weddings in Mexico. HIV, syphilis, gonorrhea, herpes and all the STD´s are tested. Tests must be performed in Mexico by a certified doctor (for the medical certificate).
    The onsite coordinator will arrange the doctor appointment in your hotel room. It is very important to mention that If one of the tests appears positive the ceremony cannot be performed.
  • Important:

    If the bride or the groom own the Nationality of the country where the wedding will be performed, they need to notify this information in advance to the Sales Executive due that these type of marriages need to follow different legal requirements.

Marriage certificate

  • For Civil weddings: The newlyweds will receive the original marriage certificate at the end of the ceremony in Spanish  When you receive this document in Spanish, you should translate them into English and verify with  your local City Hall the procedure to legalize the marriage in your country.
  • Important: We kindly ask you to verify the procedure that you will have to follow in order to legalize your marriage in your country, as sometimes an apostille is required. If you need to Apostille your Marriage Certificate, please be advised that you will have to cover the amount of this service. *Riu Hotels & Resorts is not responsible for this legal procedure. 

    Please be aware that at Playa del Carmen; every event performed on the Beach is subject to a Beach tax of $250.00 USD this is established by law from Solidaridad Government, the payment of it will be made at front desk in the local currency (MXN, Mexican Pesos) **Price is subject to change year by year.
  • For Symbolic weddings & Renewal of Vows: The couple will receive a marriage certificate without legal bearing on the wedding date.
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Services

  • "The Palms" restaurant with terrace
  • "Jade" Asian restaurant
  • "Traviata" Italian restaurant
  • "Turquesa" poolside restaurant/ Grill and steakhouse
  • "Ananá" lobby bar
  • "La Cumbia" lounge bar
  • "La Plaza" bar
  • "Las Olas" poolside bar / swim-up bar
  • Three swimming pools (380/222/384 m²)
  • Children's swimming pool with slides (61 m²)
  • Free sun loungers, towels and parasols by pool area
  • Sun terrace
  • "RiuLand" kids' club
  • Children's playground

  • Wellness centre with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
  • Free gym
  • Boutique / kiosk
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors
  • Inside the RIU Resort:
  • "Renova Spa": beauty treatments, massages and hairdresser (additional charge); free gym and sauna
  • Use of the gym and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 sq ft (728 m²)

Rooms
  • 396 guest rooms
  • All guest rooms have:
  • Bathroom with shower and double washbasin
  • Hairdryer
  • Bathroom toiletries
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • In-room safe
  • Iron and ironing board
  • Double room with:
  • 1 bed 200 x 200 cm
  • Standard double room with:
  • 1 bed 200 x 200 cm or 2 beds 125 x 200 cm
  • Balcony or terrace
  • Bigger double room with:
  • 1 bed 200 x 200 cm and sofa bed 135 x 200 cm
  • Balcony or terrace
  • Junior suite with:
  • Bathroom with bidet and bathrobe
  • Living-room area with sofa bed 135x200 cm
  • Dressing room
  • 1 bed 200 x 200 cm or 2 beds 125 x 200 cm
  • Balcony or terrace
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold starters, assorted meats, fish and snacks
  • Dinner ("El Porche" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining (reservations required in advance):
  • Italian restaurant (à la carte; buffet starters and dessert)
  • Grill and steakhouse (à la carte)
  • "Jade" Asian restaurant (buffet)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Regularly restocked minibar and liquor dispenser
Sport
  • All Inclusive features
  • Sports and activities:
  • Table tennis, workout, gym, 1 introductory scuba diving lesson in pool, volleyball
  • Sauna (inside RIU Resort)
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
All Inclusive
  • All meals and snacks:
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold starters, assorted meats, fish and snacks
  • Dinner ("El Porche" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining (reservations required in advance):
  • Italian restaurant (à la carte; buffet starters and dessert)
  • Grill and steakhouse (à la carte)
  • "Jade" Asian restaurant (buffet)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Regularly restocked minibar and liquor dispenser
  • In-room safe
  • Sports and activities:
  • Table tennis, workout, gym, 1 introductory scuba diving lesson in pool, volleyball
  • Sauna (inside RIU Resort)
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • All accommodation, taxes and tips included
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Map and location
See map

Avenida Xaman-Ha, Manzana 6, Lote 6, Condominio Playacar
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 98 48 77 23 00

Hotel's awards and rating