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The Riu Playacar (24h All Inclusive) is just 3km from the resort of Playa del Carmen, Mexico. It is a comfortable hotel surrounded by palm trees and next to a beach with white sand and turquoise water. 

The high quality service and friendly staff ensure you enjoy the perfect stay. Simply lie down, relax and enjoy the good weather and atmosphere of Playa del Carmen. If you want to get away from the hustle and bustle of the city, the hotel includes two fresh water swimming pools, a solarium terrace, a gym, Jacuzzi and the “Renova Spa” wellness centre with a range of different treatments and massages. 

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why you the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes. 

The All Inclusive system offers you a range of sports and activities that you can enjoy all day long with our entertainers, whilst the entertainment programme will ensure you make the most of every minute. This hotel is located in a shared complex with the Hotel Riu Palace Riviera MayaHotel Riu YucatánClubHotel Tequila and the Hotel Riu Palace Mexico so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment programme where they can do crafts and activities with other children. 

In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it may be tempting, you mustn’t think that it is only white sand and turquoise water. This destination is full of surprises and places that you should visit and discover. If you want to go on excursions, we recommend you to visit places like the spectacular pyramids and ruins of the Mayans, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Gardens and other interesting visits that you can enjoy as a family, couple or with friends. There is lively nightlife in the area of Playa del Carmen, with bars, clubs and restaurants offering excellent cuisine, cafés, terraces and beach parties. 

Simplicity, comfort and the excellent All Inclusive system: the Hotel Riu Playacar has it all. Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

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Important Information

Currency exchange: due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies: at least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Highlights

  • The hotel is closed for refurbishment during summer 2015. Reopening mid-October 2015.
  • All Inclusive 24 hours
  • Located on beach
  • Free sun loungers on beach
  • Awarded GOLD certification for the Travelife Sustainability System
  • Free WiFi in public areas of the hotel
  • Buffet style and theme restaurants
  • Two swimming pools
  • Free whirlpool bath
  • Free sun loungers, towels and parasols by pool area

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Services

  • "El Porche" restaurant with terrace
  • "Jade" Asian restaurant
  • "Turquesa" poolside restaurant/ Grill and steakhouse/ Mexican cuisine
  • Lobby bar
  • "La Cumbia" lounge bar
  • "Las Olas" poolside bar / swim-up bar
  • Two swimming pools (507 m2 each)
  • Children's swimming pool (20 m2)
  • Free sun loungers, towels and parasols by pool area
  • Sun terrace

  • "RiuLand" kids' club
  • Children's playground
  • Boutique / kiosk
  • Internet room (additional charge)
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors
  • Inside the RIU Resort:
  • "Renova Spa": beauty treatments, massages and hairdresser (additional charge); free gym and sauna
  • Use of the gym and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 ft2 (728 m2)

Rooms
  • 386 guest rooms
  • Double rooms with:
  • Bathroom with shower
  • Hairdryer
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • In-room safe
  • Iron and ironing board
  • Balcony or terrace
  • Guestrooms with inter-connecting door available
  • Junior suites with:
  • Bathroom with bathtub
  • Living-room area
  • Dressing room
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold starters, assorted meats, fish and snacks
  • Dinner ("El Porche" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining (reservations required in advance):
  • Mexican cuisine (à la carte; buffet starters and dessert)
  • Grill and steakhouse (à la carte)
  • "Jade" Asian restaurant (buffet)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Regularly restocked minibar and liquor dispenser
Sport
  • All Inclusive features
  • Sports and activities:
  • Table tennis, workout, gym, 1 introductory scuba diving lesson in pool, volleyball
  • 2 floodlit hard surface tennis courts
  • Sauna
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • Tennis lessons
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Map and location
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Avenida Xaman-Ha, Manzana 6, Lote 6, Condominio Playacar
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 98 48 77 23 00

Hotel's awards and rating