1) Details of the reservation: RIU locator number, arrival date.
2) Client details: full name, nationality, contact phone number (including country code) and email.
3) Details of price found elsewhere on the Net: URL of the website in question, terms and conditions offered, currency, total price of stay, difference claimed.
4) Screen shot of the booking on the other website, showing the following information:
- Booking date and time
- Final price (which appears in the last step of the booking process)
- Hotel name
- Dates of your stay
- Same type of room and package booked with RIU
- Number of people
- Same currency