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Hotel Riu Palace Oasis
Opening the 8th May 2013
The stunning Hotel Riu Palace Oasis, located in Gran Canaria, Spain, is definitely an oasis of comfort, to enjoy the most exclusive service.
This luxurious resort set in a garden of palm trees and artificial lakes 65.000m2 the best service available (All Inclusive 24h) and quality to meet the needs of its customers.
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RIU Hotels & Resorts
More than 100 hotels in the best destinations in the world
UNITED STATES OF AMERICA 
1 888 RIU 4990
Help menu
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Reservations
- How can I make a reservation?
- riu.com vs call centre: same price?
- I cannot find a hotel in the reservations search box. Why?
- What happens if I don't turn up at the hotel?
- What methods of payment can I use?
- What currency will the reservation be charged to me in?
- A few days ago I consulted some prices but did not make the reservation until finding flights. Today, when I to make the reservation, the price had changed and now it is more expensive. Why is this?
- Families...
- When searching for availability for one person only, the rate that appears is higher. Why?
- Last year I visited one of your hotels and I would like to stay in the same room this year. Is this possible?
- Some time ago I made a reservation but the prices have gone down now. Can I update my rate to the current one?
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Hotel information
- What time is check-in and check-out?
- What services does the hotel I am interested in offer?
- Do the hotels have a crèche service?
- How many beds are there in the rooms? Two double beds or a king-size one?
- Is there a free-phone number to contact the hotels directly?
- When I arrive at the hotel, will I be able to extend my stay?
- Do you accept pets in the hotels?
- Can unaccompanied minors stay in Riu hotels?
- One of my children has celiac disease. Do you offer gluten-free meals in the hotel?
- Where can I ask for a Riu Hotels & Resorts catalogue?
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Transfers
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Cancel a reservation
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Change a reservation
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Groups
Cancel a reservation
How can I cancel a reservation?
Step by step guide
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Go to the reservations page on our website.
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Click on the 'cancel a reservation' button just under the hotel search box.
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After that, insert the reservation ID and the e-mail address you provided when you made the reservation.
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After clicking on the 'send' button, your reservation will be cancelled automatically.
We recommend that you check the cancellation policy of the reservation before, as the cancellation conditions may vary.
Are there cancellation costs?
Yes. If you cancel outside the time limit (between 7 or 10 days depending on the market), there is a charge of 1 night. At the time of making the reservation, we will inform you of the cancellation time limits that apply to you.