Destinations with transfer service
At the moment the transfer service is available in Aruba, Mexico, Dominican Republic, Jamaica, Costa Rica and Bahamas.
What is your airport transfer service?
Its an optional service from the airpot to the hotel and back.
All transfer services are provided by an external company and Riu Hotels & Resorts.
Mexico (Cancun, Los Cabos, Nuevo Vallarta, Playa del Carmen): HOTELBEDS.
Mexico (Mazatlan): VIAJES EL SABALO.
Dominican Republic: HOTELBEDS.
Aruba: DEPALM TOURS.
Bahamas: MAJESTIC HOLIDAYS
Jamaica: CARIBIC VACATIONS
Costa Rica: SWISS TRAVEL
Is the transfer included in my reservation?
No, its an optional service that you must activate when you make the reservation.
Do I have to pay for an Airport-Hotel-Airport transfer?
Yes. The transfer service is optional and has a cost that varies depending on the destination.
Is the transfer service private?
No. Transfer to the hotel is shared. There is a maximum waiting time of 45 minutes whilst assistance is provided to all the passengers who have a reservation with the transport unit.
My flight details have changed. Can I change the pick-up time?
Mexico, Dominican Republic, Costa Rica, Jamaica and Bahamas
The service cannot be guaranteed if changes in flights or other modifications are not notified within a period of less than 72 hours before your arrival.
DEPALM TOURS only guarantees the transfer if the flight information or modifications are provided at least 8 days before your arrival.