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Una celebración como siempre imaginó

Preguntas y Respuestas

1¿En caso de lluvia, se cancela la ceremonia?

No. En el Hotel Riu Emerald Bay,  si la boda esta programada en la playa y llueve, la pareja será movida a la terraza o Lobby que se encuentra techado.

2¿Existen servicios adicionales que deban ser reservados previo a nuestra llegada al Hotel?

Si.  La petición de servicios adicionales es solicitada mientras usted esta en contacto vía correo electrónico con su Gerente MICE. Una vez llegando a su destino usted finalizará las peticiones especiales, tales como reservaciones en restaurantes, pastel de bodas, flores etc.

3¿Cuándo se debe hacer el pago para servicios adicionales?

El pago completo de los servicios adicionales, así como del paquete de bodas se hace inmediatamente después de su entrevista con la Coordinadora de Bodas.

4¿Cuántas personas se permiten en la cena semi-privada?

El número máximo de personas para una cena semi-privada en hoteles Riu es de 40 personas, si usted cuenta con más de 40 invitados el evento tendrá que realizarse privado; por lo cual aplicarán costos extra.

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Servicios

  • "Las 3 Islas" main restaurant
  • "Bamboo" Asian restaurant
  • "Tabasco" Mexican restaurant
  • "Las Gaviotas" poolside restaurant / Italian restaurant
  • "El Cerro" lobby bar
  • "El Estero" lounge bar
  • Sports bar (open 24 hrs, All Inclusive service)
  • "La Plaza" bar
  • "Playa Bruja" poolside bar with swim-up bar
  • 3 swimming pools (936 / 566 / 202 m2), one with adjoining whirlpool bath
  • Children's swimming pool, 104 m2
  • Free sun loungers, towels and parasols by pool
  • Sun terrace

  • "RiuLand" kids' club and children's playground
  • "Renova Spa" with a variety of treatments, massages, beauty salon and hairdresser (additional charge)
  • Free gym, sauna and whirlpool bath
  • Use of the gym, whirlpool bath and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • "Pacha" discotheque
  • Conference and Events centre with 3 conference and meeting rooms
  • Gift shop, shop
  • Use of computers with Internet access (additional charge)
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors

Habitaciones
  • 716 guest rooms
  • All guest rooms have:
  • Bathroom with bath
  • Hairdryer
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Electronic in-room safe (Laptop size 15". Interior dimensions: H 20 cm / 7.8 in x W 37.5 cm / 14.7 in x D 34 cm / 13.3 in)
  • Iron and ironing board
  • Balcony or terrace
  • Double rooms with:
  • 2 beds 125 x 200 cm or 1 bed 200 x 200 cm
  • Rooms with ocean view can be reserved
  • Duplex rooms with:
  • Bedroom with 1 bed 200 x 200 cm and bathroom on upper floor
  • Living room with 2 sofa beds, 2nd TV and bathroom on ground floor
  • Terrace
  • Triple rooms with:
  • 1 bed 200 x 200 cm and 1 bed 125 x 200 cm
  • All rooms with ocean view
  • Junior Suites:
  • 1 bed 200 x 200 cm
  • Larger balcony / terrace
  • All Junior Suites with ocean view
  • Whirlpool bath suites with:
  • Bathroom with hydromassage bathtub, shower cabin and bidet
  • 1 bed 200 x 200 cm
  • Integrated lounge area with sofa (1 step between levels)
  • Dressing room
  • Whirlpool bath on terrace
  • All Suites with ocean view
Gastronomía
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and live cooking stations
  • Special evenings: themed buffets (3 times a week)
  • Optional dining (reservations required in advance):
  • "Bamboo" Asian restaurant (buffet)
  • "Las Gaviotas" Italian restaurant (buffet)
  • "Tabasco" Mexican restaurant (à la carte; buffet starters and dessert)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Regularly restocked minibar and liquor dispenser
Deporte
  • All Inclusive features
  • Sports and activities:
  • Gym, table tennis, workout, beach volleyball, body board
  • Sauna, whirlpool bath
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Shows, Riu evening programme or live music (daily)
  • Free entry to "Pacha" discotheque and drinks (open every night)
  • In hotel (additional charge):
  • Billiards
  • Other sports and facilities nearby (additional charge):
  • Various water sports available
  • Golf course, horse riding
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Todo incluido
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and live cooking stations
  • Special evenings: themed buffets (3 times a week)
  • Optional dining (reservations required in advance):
  • "Bamboo" Asian restaurant (buffet)
  • "Las Gaviotas" Italian restaurant (buffet)
  • "Tabasco" Mexican restaurant (à la carte; buffet starters and dessert)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Regularly restocked minibar and liquor dispenser
  • In-room safe
  • Sports and activities:
  • Gym, table tennis, workout, beach volleyball, body board
  • Sauna, whirlpool bath
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Shows, Riu evening programme or live music (daily)
  • Free entry to "Pacha" discotheque and drinks (open every night)
  • All accommodation, taxes and tips included
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Mapa y Ubicación
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Av. Sábalo-Cerritos #3404
Mazatlán - Sinaloa - zona costera cerritos
Tel: (+ 52) 669 9897 900

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