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Hotel Riu Palace Mexico
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Olvidate de todos los preparativos, disfruta de la emoción de casarte en Playa del Carmen.

Preguntas y Respuestas

1¿En caso de lluvia, se cancela la ceremonia?

En el Hotel Riu Palace México, si la boda esta programada en la playa y llueve, la pareja será trasladada a un área que se encuentra techada, su coordinadora de bodas del hotel le proporcionará opciones alternas.

2¿Existen servicios adicionales que deban ser reservados previo a nuestra llegada al Hotel?

Sí. La solicitud de servicios adicionales es realizada mientras usted cuenta con su boda confirmada y se encuentra en contacto vía correo electrónico con su coordinadora de boda asignada en el destino. Una vez a su llegada al hotel usted finalizará las peticiones especiales, tales como decoración, pastel de bodas, flores, música, evento privado, etc.

3¿Cuándo se debe hacer el pago para servicios adicionales?

El pago completo de los servicios adicionales, así como el pago del paquete de bodas se realiza en recepción inmediatamente al termino de su entrevista final con la Coordinadora de Bodas.

4¿Cuántas personas se permiten en la cena semi-privada?

El número máximo de personas para una cena semi-privada en Hoteles Riu es de 40 personas, si usted cuenta con numero mayor a 40 invitados; tome en consideración que su cena ó recepción de boda deberá realizarse privada; por tanto costos adicionales aplican para eventos privados.

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Servicios

  • Room service 24 hours a day
  • "Don Julian" restaurant with terrace
  • "La Dolce Vita" Italian restaurant
  • "Krystal" Fusion restaurant
  • "La Bodega" Mexican restaurant
  • "Miyagi" Japanese restaurant
  • "Guacamole" beach restaurant / steakhouse
  • "Bar Cubano" lobby bar
  • "Capuchino" pâtisserie & ice cream parlor
  • "Los Mariachis" lounge bar with terrace
  • Lounge 24
  • "El Palmeral" swim-up and poolside bar
  • Three swimming pools (333 / 233 / 100 m²)
  • One swimming pool (191 m²), with swim-up bar
  • Children's swimming pool, 16 m²

  • Free sun loungers, towels and parasols by pool area
  • Sun terrace
  • "RiuLand" kids' club and small children's playground
  • "Renova Spa" with steam bath, 2 whirlpool baths and gym (free); body treatments, hairdresser and massages at additional charge
  • Use of the gym, whirlpool baths and steam bath is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Chapel
  • Use of computers with Internet access (additional charge)
  • Free WiFi throughout hotel
  • Under Mexican legislation it is not permitted to smoke in the bedrooms or public areas of the hotel. Smoking is only permitted in the areas specifically designated for this purpose.
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 sq ft (728 m²)

Habitaciones
  • 434 guest rooms
  • All guest rooms have:
  • Room service 24 hours a day
  • Turndown service
  • Bathroom with hydromassage bathtub and shower cabin, double washbasin
  • Bathroom toiletries
  • Special make-up mirror
  • Hairdryer
  • 110 V
  • Telephone
  • Free Wifi
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Coffee maker
  • Satellite TV (flat screen)
  • Electronic in-room safe (Laptop size. Interior dimensions: H 20 cm / 7.8 in x W 43.5 cm / 17.1 in x D 36.5 cm / 14.3 in)
  • Iron and ironing board
  • Balcony or terrace
  • Junior suites with:
  • Integrated lounge area with sofa (split level)
  • 2 beds (125 x 200 cm) or 1 king-size bed (200 x 200 cm)
  • Suites with:
  • Living room area
  • 1 king-size bed (200 x 200 cm)
  • Bathrobe
  • Whirlpool bath suites with:
  • Living room area
  • 1 king-size bed (200 x 200 cm)
  • Bathrobe
  • Whirlpool bath on upper terrace
Gastronomía
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Varied buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner ("Don Julian" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional à la carte dining:
  • "Krystal" Fusion restaurant
  • "Miyagi" Japanese restaurant
  • Steakhouse
  • Italian restaurant (buffet starters and dessert)
  • "La Bodega" Mexican restaurant (buffet starters and dessert)
  • For dinner in the buffet restaurants and the à la carte restaurants gentlemen may not wear sleeveless T-shirts. In the à la carte restaurants gentlemen must wear long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Drinks service at pool
  • Access to all bars at the Riu hotels in Playacar
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
Deporte
  • All Inclusive features
  • Sports and activities:
  • 2 floodlit hard surface tennis courts
  • RiuFit, group fitness activities
  • 1 introductory scuba diving lesson in pool
  • Windsurfing, catamaran, kayaking, body board and snorkelling equipment
  • Steam bath, whirlpool bath and gym
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (Riu Tequila, open every night)
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • Tennis lessons
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Todo incluido
  • All meals and snacks
  • Breakfast:
  • Varied buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner ("Don Julian" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional à la carte dining:
  • "Krystal" Fusion restaurant
  • "Miyagi" Japanese restaurant
  • Steakhouse
  • Italian restaurant (buffet starters and dessert)
  • "La Bodega" Mexican restaurant (buffet starters and dessert)
  • For dinner in the buffet restaurants and the à la carte restaurants gentlemen may not wear sleeveless T-shirts. In the à la carte restaurants gentlemen must wear long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Drinks service at pool
  • Access to all bars at the Riu hotels in Playacar
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
  • In-room safe
  • Sports and activities:
  • 2 floodlit hard surface tennis courts
  • RiuFit, group fitness activities
  • 1 introductory scuba diving lesson in pool
  • Windsurfing, catamaran, kayaking, body board and snorkelling equipment
  • Steam bath, whirlpool bath and gym
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (Riu Tequila, open every night)
  • All accommodation, taxes and tips included
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Mapa y Ubicación
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Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 98 48 77 42 00

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