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FAQs

Cancellations

Can I cancel or modify my reservation?

If you need to modify an already confirmed reservation you should directly contact our Reservation Center in order to do any change. If there is availability for new dates or to include more persons, they immediately confirm you your new details.

In order to cancel a reservation made through www.riu.com or by phone you can directly contact our Reservation Center or log in your RIU account and cancel it. You must remember to check your confirmation document and check the cancellation politics and the dateline to make it without penalties.