Category: In Person

22 April, 2021

Meet RIU’s family in Costa Rica

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More than ten years in Costa Rica have allowed us to do so much. Especially with a team of people who give their best every day to ensure that our guests enjoy an unforgettable experience. Today, we would like to introduce you to some of these wonderful people who make RIU in Costa Rica home from home for all our guests.

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12 April, 2021

This is how RIU has achieved its unique customer service

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It is nothing new. Since 1953, what has been setting RIU apart from other companies is our exclusive customer service. For us, it is vital that you feel cared for and at ease when you visit our hotels for your holidays. All of this has been made possible thanks to you, because over the years you have been helping us...

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31 March, 2021

One year on, and the RIU and Preverisk protocols are still key for tourism

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One year after the start of the COVID-19 pandemic, the 17 protocols, which RIU developed together with the consultancy firm Preverisk, continue to play an important role in the hotels. In this post, in which we interview Esteban Delgado, president and technical director of Preverisk, we take stock of the protocols, as well as their effectiveness and importance throughout this period. Don't miss it!

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