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Your dream wedding at the Hotel Riu Cancun

Questions and Answers

1In case of rain, is the ceremony canceled?

In the Hotel Riu Cancun if the wedding is scheduled for the beach and it rains, the couple will be moved to the terrace or Lobby which is covered.

2Are there any optional services that must be reserved prior to our arrival at the hotel?

Yes, the request of the optional services are asked while you are in contact via email with the MICE Manager. Once you arrive at the destination you will finalize the special requests as restaurant reservations, wedding cake designs, flowers, etc.

3When is payment for optional services made?

Full payment of the optional services and wedding package is done after your interview with the Wedding Planner.

4How many people is allowed at semi-private dinner?

The maximum number of people for a semi-private dinner at Riu properties is 40 people, over 40 wedding guests the event will need to become private and extra costs will apply.

For more information please download our catalog

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Services

  • "Miramar" restaurant
  • "La Toscana" Italian restaurant
  • "Kawachi" Asian restaurant
  • "Turquesa" poolside restaurant / grill and steakhouse
  • "Coral" poolside restaurant
  • "La Punta" lobby bar
  • "La Fiesta" lounge bar
  • Sports bar (open 24 hrs, All Inclusive service)
  • "Corner" bar
  • "Wet'n Drinking' poolside bar with swim-up bar
  • Three swimming pools (217 / 270 / 388 m2)
  • Infinity swimming pool (290 m2)
  • Free whirlpool bath

  • Free sun loungers, parasols and towels by pool area
  • Sun terrace
  • "Renova Spa" with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
  • Free gym and whirlpool bath
  • Use of the gym, whirlpool bath is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • "Pacha" discotheque
  • Conference room
  • Kiosk
  • Use of computers with Internet access (additional charge)
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • During the day: access to the facilities of the Hotel Riu Caribe (3 km away; transport not included)
  • Under Mexican legislation smoking is not permitted in the hotel except outdoors.

Rooms
  • 569 guest rooms
  • Completely renovated in spring / summer 2014
  • All guest rooms have:
  • Bathroom with shower and double washbasin
  • Hairdryer
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Electronic in-room safe
  • Iron and ironing board
  • Balcony or terrace
  • Double rooms with:
  • 1 king-size bed (200 x 200 cm) or 2 beds (125 x 200 cm)
  • Most guest rooms have ocean view
  • Junior suites with:
  • Integrated lounge area with sofa bed (2 steps between levels)
  • 1 king-size bed (200 x 200 cm) or 2 beds (125 x 200 cm)
  • Ocean view
  • Suites with:
  • Hydromassage bathtub in room and additional shower cabin
  • Integrated lounge area with sofa
  • 1 king-size bed (200 x 200 cm)
  • Big terrace
  • Ocean view
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet three times a week
  • Optional dining (reservations required in advance):
  • "Kawachi" Asian restaurant (à la carte)
  • Grill and steakhouse (buffet)
  • "La Toscana" Italian restaurant (à la carte, buffet starters and dessert)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Regularly restocked minibar and liquor dispenser
Sport
  • All Inclusive features
  • Sports and activities:
  • Gym, table tennis
  • Whirlpool bath
  • Catamaran, canoeing and snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (open six nights a week)
  • Sports and facilities nearby (extra charge):
  • Various water sports available
  • Bicycle hire
  • Golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
All Inclusive
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet three times a week
  • Optional dining (reservations required in advance):
  • "Kawachi" Asian restaurant (à la carte)
  • Grill and steakhouse (buffet)
  • "La Toscana" Italian restaurant (à la carte, buffet starters and dessert)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Regularly restocked minibar and liquor dispenser
  • In-room safe
  • Sports and activities:
  • Gym, table tennis
  • Whirlpool bath
  • Catamaran, canoeing and snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (open six nights a week)
  • All accommodation, taxes and tips included
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Map and location
See map

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera
Cancún - Quintana Roo - 77500
Tel: (+52) 99 88 48 71 51

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Hotel's awards and rating