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Renovated in summer 2014.

Discover the Hotel

The Hotel Riu Cancun (All Inclusive 24 hours) is situated in the heart of one of Cancun's most popular areas for tourists, in a prime location on a white sandy beach with turquoise water. 

If you’re looking for a few days to pamper your body, we strongly recommend our Renova Spa with a wide range of treatments, as well as a gym and Jacuzzi. Or simply regain your strength on holiday by sunbathing at any of our three fresh water swimming pools

The hotel’s culinary options include a buffet restaurant with a wide variety of dishes, as well as themed restaurants which will satisfy your palate with the best international cuisine.

The 24h All Inclusive system at the Hotel Riu Cancun means you’ll never get bored, as it offers a long list of activities to enjoy every day with your family, friends or as a couple. We provide a tennis court and entertainment for all ages, including the RiuLand programme for the little ones and entertainment options day and night for the adults. You can watch shows, listen to live music, enjoy water sports, and dance to excellent music in the “Pacha” club at night. 

Cancun’s surroundings offer stunning natural spaces and heavenly beaches. You must not miss the most popular tours of Cancun, “Chichén Itzá” (the fantastic Mayan ruins) or Isla Mujeres where you can witness the protection and reproduction of turtles. You can also visit the various museums showcasing the history of the region or climb up the scenic tower to enjoy unbeatable colourful views of the city. And this is just the beginning, as Cancun has a whole host of other activities to guarantee you unforgettable holidays. 

This all comes together to make Cancun an unbeatable destination. Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

Discover Mexico with these YouTube videos


Important Information

Currency exchange: due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies: at least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.



Highlights

  • Completely renovated in spring / summer 2014
  • All Inclusive 24 hours
  • Awarded with the "AAA Three Diamond Award", 2014
  • Awarded GOLD certification for the Travelife Sustainability System
  • On beachfront
  • Free WiFi in public areas of the hotel
  • Buffet style and theme restaurants
  • Three swimming pools and infinity pool
  • Free gym and whirlpool bath

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Multimedia
Services

  • "Miramar" restaurant
  • "La Toscana" Italian restaurant
  • "Kawachi" Asian restaurant
  • "Turquesa" poolside restaurant / grill and steakhouse
  • "Coral" poolside restaurant
  • "La Punta" lobby bar
  • "La Fiesta" lounge bar
  • Sports bar (open 24 hrs, All Inclusive service)
  • "Corner" bar
  • "Wet'n Drinking' poolside bar with swim-up bar
  • Three swimming pools (217 / 270 / 388 m²)
  • Infinity swimming pool (290 m²)
  • Free whirlpool bath

  • Free sun loungers, parasols and towels by pool area
  • Sun terrace
  • "Renova Spa" with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
  • Free gym and whirlpool bath
  • Use of the gym, whirlpool bath is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • "Pacha" discotheque
  • Conference room
  • Kiosk
  • Use of computers with Internet access (additional charge)
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • During the day: access to the facilities of the Hotel Riu Caribe (3 km away; transport not included)
  • Under Mexican legislation smoking is not permitted in the hotel except outdoors.

Rooms
  • 569 guest rooms
  • Completely renovated in spring / summer 2014
  • All guest rooms have:
  • Bathroom with shower and double washbasin
  • Hairdryer
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Electronic in-room safe
  • Iron and ironing board
  • Balcony or terrace
  • Double rooms with:
  • 1 king-size bed (200 x 200 cm) or 2 beds (125 x 200 cm)
  • Most guest rooms have ocean view
  • Junior suites with:
  • Integrated lounge area with sofa bed (2 steps between levels)
  • 1 king-size bed (200 x 200 cm) or 2 beds (125 x 200 cm)
  • Ocean view
  • Suites with:
  • Hydromassage bathtub in room and additional shower cabin
  • Integrated lounge area with sofa
  • 1 king-size bed (200 x 200 cm)
  • Big terrace
  • Ocean view
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet three times a week
  • Optional dining (reservations required in advance):
  • "Kawachi" Asian restaurant (à la carte)
  • Grill and steakhouse (buffet)
  • "La Toscana" Italian restaurant (à la carte, buffet starters and dessert)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Regularly restocked minibar and liquor dispenser
Sport
  • All Inclusive features
  • Sports and activities:
  • Gym, table tennis
  • Whirlpool bath
  • Catamaran, canoeing and snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (open six nights a week)
  • Sports and facilities nearby (extra charge):
  • Various water sports available
  • Bicycle hire
  • Golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Map and location
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Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera
Cancún - Quintana Roo - 77500
Tel: (+52) 99 88 48 71 51

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Hotel's awards and rating