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The Hotel Riu Palace Las Americas (All Inclusive 24h) offers the best facilities, and is perfect for enjoying your holiday in the city of Cancun, Mexico

As can be expected from our luxurious Riu Palace hotels, guests will enjoy high quality service with excellent facilities such as a fresh water swimming pool, Jacuzzi, gym, sauna and the “Renova Spa” wellness centre with a range of different  treatments and massages. 

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours with many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes. 

From its beachfront location in Cancun, this complex offers you splendid views and the perfect area for enjoying different activities and water sports. If you are travelling as a family, couple or with friends, you can enjoy the All Inclusive system and sports such as table tennis, volleyball, cycling, golf, catamaran, snorkelling and much more. At night we invite you to watch the various shows, listen to live music and come dancing in the “Pacha” club.  

If you want to discover inland Cancun you can go on excursions to see impressive places like the pyramids of Kukulkán in Chichen Itzá, the Turtle Conservation Centre of Isla Mujeres, the archaeological museum, the stage tower, Isla Holbox, the water park and many other sights that are not to be missed. The tourist area also has many shops, bars, restaurants, cafés, clubs and terraces where you’ll find lively nightlife and a good atmosphere. 

The Hotel Riu Palace Las Americas is a perfect option for enjoying unforgettable holidays. Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

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Important Information

Currency exchange: due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies: at least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.


  • All Inclusive 24 hours
  • Free WiFi throughout hotel
  • On beachfront
  • Awarded GOLD certification for the Travelife Sustainability System
  • Free sun loungers on hotel's private beach
  • Room service 24 hours a day 
  • Buffet style and theme restaurants
  • Two swimming pools, one with adjoining whirlpool bath
  • "Renova Spa"
  • Free gym and sauna

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  • Room service 24 hours a day
  • "Don Roberto" restaurant with terrace
  • "Los Arcos" Italian restaurant
  • "Tio Pepe" Mexican restaurant
  • "Sakura" Japanese restaurant
  • "Krystal" Fusion restaurant
  • "El Romero" poolside restaurant / grill and steakhouse
  • "Art Deco" lobby bar
  • "La Nuit" lounge bar with terrace
  • "La Terraza" bar plaza
  • "Can" poolside bar
  • "Cun" swim-up bar
  • Swimming pool, with adjoining whirlpool bath
  • Swimming pool, heated in winter

  • Children's swimming pool
  • Free whirlpool bath
  • Free sun loungers, towels and parasols by pool
  • Sun terrace
  • "Renova Spa" with a variety of treatments, massages and beauty salon (additional charge)
  • Free gym, whirlpool bath and sauna
  • Use of the gym and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • "Pacha" discotheque (at the Hotel Riu Cancun)
  • Conference room
  • Kiosk
  • Free WiFi throughout hotel
  • Use of computers with Internet access (additional charge)
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors

  • 372 guest rooms
  • Junior suites with:
  • Turndown service
  • Bathroom with bathtub or shower cabin
  • Hairdryer
  • 110 V
  • Telephone
  • Free WiFi
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Coffee maker
  • Satellite TV (flat screen)
  • Integrated lounge area with 2 steps between levels, with sofa or sofa bed
  • In-room safe
  • Iron and ironing board
  • Most suites feature balcony
  • Most rooms have ocean view
  • Inter-connecting suites available
  • Suites with:
  • Bathroom with bathtub, shower cabin and bathrobe
  • Additional TV (flat screen)
  • Separate living room
  • Dressing room
  • Whirlpool bath suites with:
  • Bathroom with bathtub, shower cabin and bathrobe
  • Integrated lounge area with 2 steps between levels, or separate living room
  • Whirlpool bath on the balcony
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner:
  • Buffets and dishes prepared live
  • Special evenings: themed buffet (three times a week)
  • Optional dining (à la carte, reservations required in advance):
  • "Los Arcos" Italian restaurant
  • "Sakura" Japanese restaurant
  • Grill and steakhouse
  • "Tío Pepe" Mexican restaurant
  • "Krystal" Fusion restaurant
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • Beverages:
  • Local and imported beverages served 24 hours a day
  • Drinks service at pool
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
  • All Inclusive features
  • Sports and activities:
  • Gym, table tennis, beach volleyball
  • Sauna and whirlpool bath
  • Catamaran, canoeing, snorkelling equipment
  • 1 introductory scuba diving lesson in pool
  • Entertainment:
  • Daytime entertainment programme for adults (daily)
  • Daytime entertainment programme for children ages 4 to 12 (several times a week)
  • Live music, shows or Riu evening programme (daily)
  • Entry and drinks to "Pacha" discotheque at the Hotel Riu Cancun (open six nights a week).
  • Sports and facilities nearby (additional charge):
  • Golf course, various water sports available, bicycle hire
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Map and location
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Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera
Cancún - Quintana Roo. - 77500
Tel: (+52) 99 88 91 43 00

Hotel's awards and rating