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The Riu Palace Riviera Maya (All inclusive 24 hours) has been built on a spectacular stretch of the beautiful white sandy beach of Playacar in Mexico, and is just 2.5 km from Playa del Carmen surrounded by tropical palm trees and just 5 minutes from the city centre. 

The luxury Palace is fully equipped for tourists. The rooms are spacious and comfortable with the best views, and the 35,000 m² of gardens will give you the sensation of being in a tropical atmosphere surrounded by palm trees, white sand and turquoise water. 

Our All Inclusive system invites you to sample our buffet restaurant with a wide variety of dishes, as well as the themed international restaurants and live show cooking. You’ll have the opportunity to savour the best menus and satisfy your palate. 

The Riu Palace Riviera Maya offers an excellent range of entertainment for adults and children. This includes the RiuLand daily entertainment programme for the little ones and a program for adults which runs day and night featuring shows and live music. At night, you can come and dance to excellent music in the “La Piñata” club. For Golf lovers we recommend Playacar Golf Club, undoubtedly one of the best courses in the region. 

There’s no better way to keep fit than going to the hotel’s gym and regaining strength afterwards in the Jacuzzi and sauna. You can also de-stress by enjoying the various treatments and massages on offer at the “Renova Spa” centre. The hotel also includes a fresh water swimming pool next to the ocean and a children’s pool, as well as a solarium-terrace for sunbathing.  

In the surrounding area you can appreciate fascinating Mayan legacy, with spectacular pyramids and deep pools: shafts and water routes that were used by the old inhabitants of the Yucatan region. No visit to Mexico is complete without taking a tour of the popular Mayan ruins of Tulum or Cobá where you can appreciate this civilization’s legacy. Also not to be missed is the Sian Ka’an biosphere reserve, where you’ll encounter a jungle in its purest state. 

At the Riu Palace Riviera Maya you’ll discover an authentic tropical oasis and enjoy unforgettable moments in our luxurious resort which you can cherish forever. 

Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

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Important Information

Currency exchange: due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies: at least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Highlights

  • All Inclusive 24 hours
  • Free WiFi throughout hotel
  • Located on beach
  • Free sun loungers on beach
  • Awarded GOLD certification for the Travelife Sustainability System
  • 55 km / 34 miles from Cancun Int'l. Airport
  • Room service 24 hours a day
  • Buffet style and theme restaurants
  • Swimming pool with adjoining whirlpool bath
  • "Renova Spa"
  • Free gym, sauna and whirlpool bath

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Services

  • Room service 24 hours a day
  • "Don Manolo" restaurant with terrace
  • "Botafogo" Brazilian restaurant
  • "Krystal" Fusion restaurant
  • "Yashima" Japanese restaurant
  • "Agave" Mexican restaurant
  • "Chilis" poolside restaurant / grill and steakhouse
  • "La Habana" lobby bar
  • "Lírico" lounge bar with terrace
  • Sports bar (open 24 hrs, All Inclusive service)
  • "La Plaza" terrace
  • "Daiquirí" poolside bar with swim-up bar
  • Swimming pool with adjoining whirlpool bath (1,257 m2)

  • Children's swimming pool (7 m2)
  • Free sun loungers, towels and parasols by pool area
  • Sun terrace
  • Children's playground
  • "Renova Spa" with a variety of treatments, beauty salon and massages (additional charge)
  • Free gym, sauna and whirlpool bath
  • Use of the gym, whirlpool bath and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Hairdresser
  • Kiosk / gifts, boutique
  • Use of computers with Internet access (additional charge)
  • Free WiFi throughout hotel
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 ft2 (728 m2)

Rooms
  • 400 guest rooms
  • Junior suites with:
  • Turndown service
  • Bathroom with hydromassage bathtub
  • Hairdryer
  • 110 V
  • Telephone
  • Free WiFi
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Coffee maker
  • Satellite TV (flat screen)
  • Integrated lounge area with 2 steps between levels
  • Electronic in-room safe (Laptop size. Interior dimensions: H 18 cm / 7.0 in x W 42 cm / 16.5 in x D 34 cm / 13.3 in)
  • Iron and ironing board
  • Balcony or terrace
  • Inter-connecting rooms available
  • Suites with:
  • Bathroom with hydromassage bathtub, shower cabin, bidet and bathrobe
  • Integrated lounge area with 2 steps between levels
  • Dressing room
  • Whirlpool bath suites with:
  • Whirlpool bath on upper terrace
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet, live cooking stations, fruit, juices and Cava
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold buffet and live cooking stations
  • Pizzas, pasta, salads and assorted desserts
  • Dinner ("Don Manolo" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining (reservations required in advance):
  • Brazilian Rodizio (main course with table service; buffet starters and dessert)
  • "Agave" Mexican restaurant (à la carte; buffet starters and dessert)
  • À la carte:
  • Grill and steakhouse
  • "Krystal" Fusion restaurant
  • "Yashima" Japanese restaurant
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Drinks service at pool
  • Access to all bars at the Riu hotels in Playacar
  • Regularly restocked minibar and liquor dispenser
  • Room service 24 hours a day
Sport
  • All Inclusive features
  • Sports and activities:
  • Floodlit hard surface tennis court
  • Table tennis, workout, volleyball, 1 introductory scuba diving lesson in the pool
  • Windsurfing, catamaran, kayaking, body board and snorkelling equipment
  • Sauna, whirlpool bath and gym
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • Other sports in hotel (additional charge):
  • Billiards
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • Tennis lessons
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Map and location
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AV Xaman-Ha Mza 9 Y 10 Lote 1 INT. FRACC. Fase II Solidaridad
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 9848772280

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Hotel's awards and rating