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The Riu Playacar (24h All Inclusive) is just 3km from the resort of Playa del Carmen, Mexico. It is a comfortable hotel surrounded by palm trees and next to a beach with white sand and turquoise water. 

The high quality service and friendly staff ensure you enjoy the perfect stay. Simply lie down, relax and enjoy the good weather and atmosphere of Playa del Carmen. If you want to get away from the hustle and bustle of the city, the hotel includes two fresh water swimming pools, a solarium terrace, a gym, Jacuzzi and the “Renova Spa” wellness centre with a range of different treatments and massages. 

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why you the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes. 

The All Inclusive system offers you a range of sports and activities that you can enjoy all day long with our entertainers, whilst the entertainment programme will ensure you make the most of every minute. This hotel is located in a shared complex with the Hotel Riu Palace Riviera MayaHotel Riu YucatánClubHotel Tequila and the Hotel Riu Palace Mexico so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment programme where they can do crafts and activities with other children. 

In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it may be tempting, you mustn’t think that it is only white sand and turquoise water. This destination is full of surprises and places that you should visit and discover. If you want to go on excursions, we recommend you to visit places like the spectacular pyramids and ruins of the Mayans, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Gardens and other interesting visits that you can enjoy as a family, couple or with friends. There is lively nightlife in the area of Playa del Carmen, with bars, clubs and restaurants offering excellent cuisine, cafés, terraces and beach parties. 

Simplicity, comfort and the excellent All Inclusive system: the Hotel Riu Playacar has it all. Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

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Important Information

Currency exchange: due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies: at least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.


  • Refurbished in summer 2015
  • All Inclusive 24 hours
  • Located on beach
  • Free sun loungers on beach
  • Awarded GOLD certification for the Travelife Sustainability System
  • Free WiFi in public areas of the hotel
  • Buffet style and theme restaurants
  • Three swimming pools and children's pool with slides
  • Free sun loungers, towels and parasols by pool area

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  • "The Palms" restaurant with terrace
  • "Jade" Asian restaurant
  • "Traviata" Italian restaurant
  • "Turquesa" poolside restaurant/ Steakhouse
  • "Ananá" lobby bar
  • "La Cumbia" lounge bar
  • "La Plaza" bar
  • "Las Olas" poolside bar / swim-up bar
  • Three swimming pools (380/222/384 m²)
  • Children's swimming pool with slides (61 m²)
  • Free sun loungers, towels and parasols by pool area
  • Sun terrace
  • "RiuLand" kids' club
  • Children's playground

  • Wellness centre with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
  • Free gym
  • Boutique / kiosk
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors
  • Inside the RIU Resort:
  • "Renova Spa": beauty treatments, massages and hairdresser (additional charge); free gym and sauna
  • Use of the gym and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 sq ft (728 m²)

  • 396 guest rooms
  • All guest rooms have:
  • Bathroom with shower and double washbasin
  • Hairdryer
  • Bathroom toiletries
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • In-room safe
  • Iron and ironing board
  • Double room with:
  • 1 bed 200 x 200 cm
  • Standard double room with:
  • 1 bed 200 x 200 cm or 2 beds 125 x 200 cm
  • Balcony or terrace
  • Bigger double room with:
  • 1 bed 200 x 200 cm and sofa bed 135 x 200 cm
  • Balcony or terrace
  • Junior suite with:
  • Bathroom with bidet and bathrobe
  • Living-room area with sofa bed 135x200 cm
  • Dressing room
  • 1 bed 200 x 200 cm or 2 beds 125 x 200 cm
  • Balcony or terrace
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Full American breakfast buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold starters, assorted meats, fish and snacks
  • Dinner ("The Palms" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining (reservations required in advance):
  • Italian restaurant (à la carte; buffet starters and dessert)
  • Steakhouse (à la carte)
  • "Jade" Asian restaurant (buffet)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Regularly restocked minibar and liquor dispenser
  • All Inclusive features
  • Sports and activities:
  • Table tennis, workout, gym, 1 introductory scuba diving lesson in pool, volleyball
  • Sauna (inside RIU Resort)
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "La Piñata" discotheque and drinks (Riu Tequila, open every night)
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
Map and location
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Avenida Xaman-Ha, Manzana 6, Lote 6, Condominio Playacar
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 98 48 77 23 00

Hotel's awards and rating