hero-hotel-riu-palace-tropical-bay-v2.jpg

Sun and beach

Hotel Riu Palace Tropical Bay

PALACE

Hotel Riu Palace Tropical Bay

 

PALACE

Hotel Riu Palace Tropical Bay

  • RIU Land
  • 24-hour all-inclusive
  • Beachfront location
  • Spa

Fun and relaxation oceanfront in the Caribbean paradise of Negril

On the beachfront, the Hotel Riu Palace Tropical Bay is the ideal setting to enjoy a family holiday with 24-hour All-Inclusive service. Let yourself be surprised by a varied gastronomic offer in buffet and à la carte themed restaurants, as well as drinks and snacks available at any time of day.

Relax in its pool with a Swim-up bar or in the reserved beach area while you enjoy the paradisiacal surroundings. The little ones will have fun at RIU Land and in the children's pool, while adults can participate in RIU Fit activities, practise water sports or enjoy a moment of well-being at the Renova Spa.

beach-hotel-riu-palace-tropical-bay.jpg
pools-hotel-riu-palace-tropical-bay-2.jpg
beach-hotel-riu-palace-tropical-bay.jpg
hotel-riu-palace-tropical-bay.jpg
swim-up-bar-hotel-riu-palace-tropical-bay-3.jpg

  • Hotel for the whole family, Fun4All
     
  • 24-hour all-inclusive
  • On the beach
  • Outdoor swimming pool with a swim-up bar
  • Spa & Wellness centre
  • RIU Land entertainment programme for kids

  • RIU Fit fitness classes

  • Themed restaurants
  • Children's pool

Discover the rooms at Hotel Riu Palace Tropical Bay

Jr. Suite with partial sea view

Jr. Suite with partial sea view

192 USD

Jr. Suite with sea view

Jr. Suite with sea view

207 USD

Connecting Junior Suite with Sea View (2 rooms)

Connecting Junior Suite with Sea View (2 rooms)

Jr. Suite with garden view

Jr. Suite with garden view

176 USD

Suite with sea view

Suite with sea view

237 USD

Jr. Suite with partial sea view

Jr. Suite with partial sea view

192 USD

Jr. Suite with sea view

Jr. Suite with sea view

207 USD

Connecting Junior Suite with Sea View (2 rooms)

Connecting Junior Suite with Sea View (2 rooms)

Jr. Suite with garden view

Jr. Suite with garden view

176 USD

Suite with sea view

Suite with sea view

237 USD

  • Jr. Suite with partial sea view

    Jr. Suite with partial sea view

    192 USD

  • Jr. Suite with sea view

    Jr. Suite with sea view

    207 USD

  • Connecting Junior Suite with Sea View (2 rooms)

    Connecting Junior Suite with Sea View (2 rooms)

  • Jr. Suite with garden view

    Jr. Suite with garden view

    176 USD

  • Suite with sea view

    Suite with sea view

    237 USD

Our restaurants

Savour the best of local and international gastronomy at the Hotel Riu Palace Tropical Bay, where each restaurant invites you to discover new flavours in a unique beachfront setting.

white-mask

Celebrate your wedding in paradise

An unforgettable moment in a spectacular setting. The Hotel Riu Palace Tropical Bay, located opposite the crystal-clear waters of Negril, is the perfect setting to celebrate your big day. An expert team will take care of all the details so that you can enjoy your wedding without worries.

banner-weddings-hotel-riu-palace-tropical-bay.jpg
proudly-committed-hotel.jpg
Proudly Committed

Sustainability

RIU's sustainability strategy, Proudly Committed, guides our commitment: to look after people, the destinations where we operate, and the planet we share. The objective is clear: to make our guests' stay incredible and, at the same time, increasingly sustainable. Therefore, below are some of the concrete sustainability actions implemented in this hotel.

Every action counts!

  • Tours and activities organized by local guides and businesses are offered

  • Sustainability-certified establishment with Ecostars
  • Guests are provided with information about local ecosystems, heritage, and culture.

  • Equipment and practices that minimize water consumption are prioritized

  • The accommodation features a waste recycling plan

  • The accommodation uses certified electricity from renewable sources

  • Tours and activities organized by local guides and businesses are offered

  • Sustainability-certified establishment with Ecostars
  • Guests are provided with information about local ecosystems, heritage, and culture.

  • Equipment and practices that minimize water consumption are prioritized

  • The accommodation features a waste recycling plan

  • The accommodation uses certified electricity from renewable sources

"Not se this coming …"
The hotel itself is fine, and the room was good: clean and spacious. The beach is spectacular, with crystal-clear water. The problem is the hotel staff. Almost all of them had a very aggressive attitude, and very few people treated us well. The food was average. Nothing amazing, but nothing really bad either. We had a problem with the Riu app for booking the à la carte restaurants for dinner. At the front desk there was only one person in charge of reservations, and nobody else could help us. It sounds like a joke, but it isn’t. This person wasn’t there, and we were told to come back in 30 minutes. When I asked if someone else could do it, they told us reluctantly that no one could and that we had to wait for this person, who was outside the hotel smoking with a guest. Truly unbelievable. Very bad service. After I wrote on Expedia about how our arrival at the hotel had gone (it wasn’t good), Daniel, one of the hotel managers, called us and apologized, but he didn’t solve ANYTHING. We had to go to the front desk every day to book the restaurants for dinner because the app didn’t work properly. Another thing: reservations have to be made 48 hours in advance, which meant we ate at the buffet for the first two nights of our stay. These are things they don’t tell you when you book the hotel, and it’s not a pleasant surprise. Something else that caught my attention is that many employees ask for tips all the time, before providing any service and with a very sour face. Honestly, I think the hiring process is terrible. In general, with only a few exceptions, the staff’s attitude is almost violent. Another strange thing was that you would sometimes find hotel staff, such as maintenance workers or members of the band, eating in the hotel restaurant and taking tables while guests were waiting for one. I found that very, very strange.
"Great but not perfect!"
Visited to celebrate a birthday and anniversary.On arrival check in was both quick and efficient with a map for resort directions.our room was fine although a little tired for a 5 star hotel, but kept immaculate by Shellain,,the tightest tucker of sheets I've ever known 😀! Did a brilliant job.Buffet we found a bit repetitive and food not very often as hot as I like,,no thermometers seen checking temperature of food once. 24 hour snack bar where we were always greeted by the wonderful Natalee was a perfect spotless regular place for us near the quietest pool,what an asset that lovely lady is! A la cartes very difficult to book online but a visit to Julian behind reception did the trick, Italian and Krystal were perfect,,,steakhouse not good at all.Plaza bar became our after dinner go to..King Bevan,,Romaine and Marlene all absolutely amazing,,felt like holiday family rather than staff. Sellers along the beach a bit pushy but a firm no was all that was needed. Beautiful beach and all staff worked tirelessly and were very sociable. Would we return,,,probably not as visited many 5 star resorts but this didnt match the standard we are used to.

Do guests have to pay extra for Wi-Fi at Hotel Riu Palace Tropical Bay?

We provide complimentary high-speed Wi-Fi throughout the entire hotel, allowing you to stay connected in your room, by the pool, or even on the beach terrace without any extra charge.

Beyond our 24h All Inclusive service, standout features include the Renova Spa for wellness treatments, a complimentary gym (open to guests 18+), free parking, and a variety of facilities including a boutique, medical service, and laundry services.

Enjoy the convenience of being on the shores of the 3km-long Bloody Bay. For local exploration, the town of Negril is just 6 km away. If you're feeling adventurous, local providers offer scuba diving just 500m from the hotel, or you can play a round of golf 9 km away.

The strongest reason to book is our prime beachfront spot on the 3km Bloody Bay, where the white sand meets a zero-hassle 24-hour All Inclusive experience. It’s all about the good vibes and easy enjoyment—our highly-rated staff takes care of every detail, from refreshing cocktails to gourmet treats, so you can just focus on your tan.

Our service is built on a zero-hassle philosophy and outstanding personal attention. From 24-hour room service to friendly bartenders at the lobby bar and specialized chefs catering to special diets, we handle everything. Your only job is to soak up the sun and enjoy the freedom of a perfect vacation.

If you are planning to rent a car, you will be pleased to know that we offer on-site parking for our guests. It is a secure and convenient way to have your own transportation if you wish to explore the beautiful surroundings of Negril at your own pace.

We’re tucked away in the most chill part of Negril, right on the crystal-clear turquoise waters of Bloody Bay. It’s a peaceful, private paradise with pristine white sand that feels worlds away from the busy Seven Mile Beach, offering total freedom to relax in a superior, clean beachfront environment.

Hotel Riu Palace Tropical Bay has been providing exceptional service since 2001, following its construction in 2000. It was most recently refurbished in 2018 to ensure a modern, refreshed experience for all our guests.

While Jamaica is a beautiful year-round destination, many guests prefer the period between December and April for the most pleasant temperatures and dry weather, perfect for enjoying our beachfront setting to the fullest.

  • Ecostars2026.jpg
  • TravellersChoiceXTB.jpg
  • TravellerReviewAwardXTB.jpg