Hotel Riu Palace Mexico

Hotel under renovation. Next reopening: September 2026

On the beachfront and in the heart of the Caribbean, the Hotel Riu Palace Mexico Adults Only with 24-hour All-Inclusive service is ideal for a couple's holiday in a paradise of white sand and crystal-clear waters. If you want to experience a premium stay, discover the Elite Club by RIU rooms: access to exclusive areas, priority service and a personalised service so you only have to worry about enjoying yourself.

Let yourself be carried away by the incredible first-class facilities at this resort designed for Adults Only and with the excellent All Inclusive 24-hour service in Playa del Carmen. All rooms at the Hotel Riu Palace Mexico have all kinds of amenities and facilities for a holiday as a couple on the Caribbean coast. The exclusive Elite Club rooms have better views and location, access to reserved areas such as the exquisite restaurant or the incredible Elite Club pool and a preferential service that will make you feel unique.

Don't miss the varied cuisine of the Hotel Riu Palace Mexico and its 8 themed restaurants. From a wide buffet with endless options for breakfast and dinner, to delicious themed restaurants that will take you on a journey through a world of flavours: Asian, Italian, fusion, Mexican… Don't miss any of them! Additionally, you can sample American cuisine specialities in our American Country corner.

It is in the heart of the Mexican Caribbean where we find Playa del Carmen, a beach that ranks among the most beautiful in the world. This destination holds great surprises and corners for you to visit and discover. If you decide to go on some excursions, we suggest you visit places such as the spectacular pyramids and ruins left by the Mayans, the Sian Ka'an Biosphere Reserve, the Crococum zoo, the Botanical Garden and other very interesting visits you can make with your partner or friends.

Find the best offers at the Riu Palace Mexico and enjoy a perfect holiday away from the big cities and surrounded by unique nature, that's Mexico. For more information, you can consult all the useful information about Playa del Carmen.

IMPORTANT INFORMATION

Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. The new legislation also prohibits reception from exchanging dollars for pesos. This new legislation will not affect transactions carried out in other currencies.

Student group (Spring Breaker) policies. Groups of students/Spring Breakers (over 21 years of age) are only accepted at the following hotels: Hotel Riu Santa Fe, Hotel Riu Cancun, Hotel Riu Caribe, Hotel Riu Latino and Hotel Riu Republica. Bookings are on request and will be reviewed by the relevant destination’s sales department. RIU Hotels & Resorts reserves the right of admission and may request customers’ passports or official documents for identification purposes. Guests who cause annoyance to other customers may be expelled from the property. Parties in the hotel rooms are not permitted. Spring Breakers must comply with the safety protocols established by both the hotel and the government.