Hotel Riu Funana 5*

It’s my second time at this hotel, I love it. First time was in January 2014. This holiday was with my 11 year old daughter and my mum. However our room wasn’t great on this occasion due to mosquitoes everywhere, we did get a repellent to spray. Other than that it was clean. Food was really nice, nobody was unwell (lots of reports of shigella) we spent a lot of time washing our hands and just taking precautions, ie wiping our own cutlery and glasses etc. Entertainment was good, the white night was fabulous we all had a ball. My daughter loved the karaoke and the dancing too. Difficult to find a Sunbed near the pool, but the towels are removed if you leave them. Pool towels provided for free. No stress- it is very relaxing. Will hopefully return again in the future.

Disappointing stay – far below the standard we expected from Riu We booked Riu Funana for what was supposed to be a relaxing family holiday, but unfortunately the experience was very disappointing from the moment we arrived. Our room was not up to the standard we expected from a Riu resort. It was not properly clean, there were broken appliances, and despite requesting a high-floor room, we were not given one. We also experienced a shower leak which caused problems over several days. There was even a period when the water was off for around 45 minutes. Unfortunately, the biggest concern was that several members of our family became unwell during the holiday, suffering from sickness and diarrhoea. Given the circumstances, this had a significant impact on our enjoyment of the holiday. We reported the illness to the resort/TUI and followed the procedures we were advised to follow. We did raise our concerns with the TUI representative during the holiday. There were some positives – the resort itself is in a beautiful location, the beach is lovely and there are some good areas around the hotel. However, for the price we paid and the reputation associated with the Riu brand, we expected considerably better. Overall, this was not the relaxing family holiday we had paid for. The combination of room cleanliness, maintenance problems, water issues and our family becoming ill made this a very disappointing experience. I would strongly recommend that anyone considering this hotel looks carefully at the recent reviews and goes in with realistic expectations.