sustainability certification

Since 2012, RIU Hotels have been certified under the international TRAVELIFE certification programme, specialised in sustainability management for the travel industry, which guarantees responsible management and compliance with all our sustainability commitments.

certification Requirements


  • Best practices in organisational policy.
  • Human rights.
  • Employee relations and work conditions.
  • Environment.
  • Compliance with legislation.
  • Local development.
  • Commitment to communities and customers.

   Travelife Certifications

80 hotels

80 hotels

80 hotels

How does a RIU hotel earn TRAVELIFE certification?

1. Collection of data on water or energy use in hotels and implementation of measures to control waste and dangerous substances.

2. Publication of codes of ethics and technical reports by teams responsible for the hotel’s environmental, social and human resources management.

3. On-site monitoring by an independent auditor. Each hotel must meet the program requirements to earn certification.

4. TRAVELIFE prepares a report that assesses the progress and deficiencies found in each hotel.

5. The actions required to improve the strategy of each hotel are defined based on the auditor’s report.

6. Gold Award certification is granted if the hotel meets the TRAVELIFE international standards and complies with best practices in environmental and social management.

cst standard,  costa rica tourism institute

The CST standard is a technical tool supported by the Costa Rica Tourism Institute (ICT), whose objective is to support sustainable tourism in Costa Rica, recognised by the Global Sustainable Tourism Council This recognition is an acknowledgement of the excellent work done by companies and organisations that are actively mitigating the impact of their operations. Certification enhances and strengthens the social, cultural, environmental, economic and development work carried out in tourism destinations.

The RIU Guanacaste and RIU Palace Costa Rica hotels have received this recognition.


blue flag

Blue Flag is a recognition given by the European Foundation for Environmental Education (FEE) to beaches and marinas that meet certain criteria regarding quality, safety, education and environmental information.

4 RIU hotels in Mexico and Costa Rica have received this award.

carbon inventory in costa rica

The RIU hotels in Costa Rica received the Carbon Inventory recognition in January 2020 from INTECO (Costa Rica Technical Standards Institute) in line with the requirements of the INTE/ISO 14064-1:2006 standard on the quantification and reporting of greenhouse gas emissions and reductions.

safe travels

As a result of the COVID-19 epidemic, travel companies worldwide have had to adopt new practices to ensure the safety of our customers, and that is why we have joined several local and international initiatives that are being promoted in destinations in which we operate. This was the case with the Safe Travels recognition from the World Travel and Tourism Council (WTTC) and the Certification in Sanitary Protection and Prevention for Tourism Facilities (CPPSIT) promoted  by the local government in Quintana Roo in Mexico.