Right at the beach and 3km away from the Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (All inclusive 24h) was esthetically decorated following the traditional style of the Mexican estates.

The excellent service offers a perfect place to break out and to refresh your energy in the middle of a natural atmosphere. The hotel provides of two swimming pools of fresh water surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness center “Renova Spa” with different kinds of treatments and massages.

The Mexican gastronomy is characterized by its big variety of recipes. It is recognized by its distinctive and sophisticated flavors with a lot of different spices. It mixes up gastronomic traditions, Mesoamerican as well as European ones, and much more. That’s why you can taste in the restaurant’s buffet and in the different thematic restaurants of the hotel menus and plates from all parts of the world. 

The All Inclusive system offers you a lot of sports and activities that you can practice during the whole day together with our entertainers and with the entertainment program you will enjoy every minute. This hotel is located in a shared urbanization with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatán, Hotel Riu Playacar and the ClubHotel Riu Tequila so you can find numerous activities like table tennis, a gym, volleyball, Golf and aquatic sports like windsurfing, catamaran, kayak, body board, snorkeling and much more. At night we suggest you to see the shows and to listen to live music or that you visit 'La Piñata' discotheque where you can dance to the best rhythms. Your children can also participate in the exclusive RiuLand entertainment program where they make handicrafts and activities with other children.

In the heart of the Mexican Caribbean you find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it is quite tempting, it is definitely wrong to think that there are only white sand and turquoise water. This destination is full of surprises and corners that you should visit and discover. If you want to do some excursions, we suggest you to visit places like the spectacular pyramids and ruins of the Mayas, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Garden and other interesting visits that you can do with your family, couple or friends. In the area of Playa del Carmen a lively night-life, bars, discotheques or restaurants with an excellent gastronomy, cafés, terraces and fiestas at the beach.

Some perfect holidays far away from the big city noise and surrounded by a unique landscape: Because this is México.

Currency exchange

Important Information, due to new goverment legislation all Riu Hotels Resorts in Mexico will be unable to receive cash payments in US dollars. All payments are now required in Mexican pesos in order to be received in the resort.The new regulation also indicates that it won´t be possible to provide currency exchange services in USD within the resort anymore, however this won´t affect the usage of USD through Traveler Checks nor Credit Card Payments. This new regulation will not affect transactions in other currencies. ATM available in the hotel to withdraw Mexican Pesos

Spring Break Policies

At least one person of 21 years or older is required in every room during March & April. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request clients to show passport or official ID to prove age. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.