Name: Hotel Riu Madeira
Address: Praia dos Reis Magos, MADEIRA
Telephone: (+351) 291 939 300

Question 1

Complaints Book

Accepted Answer

The Complaints Book is an instrument for the defence of consumer rights. According to Legislative Decree no. 156/2005, of 15 September, it must be available in electronic and physical (paper) format. At this link you can access it and obtain more information: https://www.livroreclamacoes.pt/Inicio/

Question 2

What is notable about the area around Hotel Riu Madeira?

Accepted Answer

Our hotel boasts a prime beachfront location with spectacular sea views, offering the perfect balance of relaxation and easy access to local exploration. You are perfectly placed to enjoy the island's beauty while keeping the zero-hassle convenience of having everything you need right at your doorstep.

Question 3

What is the most recommended period to stay at Hotel Riu Madeira?

Accepted Answer

Madeira is known as the island of eternal spring! Any time of year is fantastic for a visit, but many guests love the mild temperatures of the spring and autumn months for hiking, while the summer is perfect if you want to make the most of our pool and the sea.

Question 4

What is the strongest reason to book Hotel Riu Madeira?

Accepted Answer

The strongest reason to book Hotel Riu Madeira is the total freedom of our 24-hour All Inclusive service combined with a stunning beachfront location. It is the ultimate spot to experience a zero-hassle All inclusive hotel lifestyle where the good vibes never stop and every detail is handled by our attentive staff, leaving you free to simply enjoy the ocean breeze.

Question 5

What kind of rooms can I choose from at Hotel Riu Madeira?

Accepted Answer

When choosing your room at Hotel Riu Madeira, you can expect excellent maintenance and modern comfort following our 2022 refurbishment. We offer various categories, many featuring stunning sea views that offer the ultimate freedom to wake up to the ocean every single day.

Question 6

What steps should I follow to book Hotel Riu Madeira?

Accepted Answer

Booking your escape is simple. Just visit our official website, select your travel dates, choose your favorite room, and confirm your reservation. It is the fastest, most secure way to lock in the best rates for your next All inclusive hotel vacation.

Question 7

When did Hotel Riu Madeira begin welcoming travelers?

Accepted Answer

Hotel Riu Madeira offers modern, high-quality facilities designed for total relaxation and enjoyment. Our hotel provides a fresh and contemporary atmosphere where guests can enjoy premium services and a complete 24-hour all-inclusive experience from the moment they arrive.

Question 8

Which guest amenities are highlights of Hotel Riu Madeira in Caniço de Baixo?

Accepted Answer

Enjoy premium amenities including our relaxing Spa and fully equipped gym. Whether you want to disconnect with a treatment or keep your energy high, our facilities are designed to give you the freedom to vacation your way.

Question 9

Which services add value to a stay at Hotel Riu Madeira?

Accepted Answer

We prioritize your convenience with 24-hour reception, laundry services, and on-site event planning for meetings or special occasions. For your peace of mind, we also offer medical services and have staff who speak Portuguese, English, Spanish, French, and German.

Question 10

Which water areas are available at Hotel Riu Madeira?

Accepted Answer

Dive into the good vibes at our swimming pools, featuring both outdoor and indoor options to suit your mood. Whether you want to soak up the sun by the pool bar or enjoy a relaxing swim, our water areas provide the perfect setting for easy enjoyment throughout your stay.

Question 11

Is Hotel Riu Madeira close to the airport?

Accepted Answer

Yes, we are conveniently located close to the airport, meaning you spend less time traveling and more time enjoying your cocktail by the pool. It is a quick and easy trip to reach your home away from home.

Question 12

Which local sights are easy to reach from Hotel Riu Madeira?

Accepted Answer

Local sights easy to reach from Hotel Riu Madeira include the breathtaking landscapes and lush levada walks unique to the island. From our prime location, guests can easily discover the vibrant culture of Funchal and beautiful botanical gardens, all within a short distance of the hotel.

Question 13

Is parking included for guests staying at Hotel Riu Madeira?

Accepted Answer

Yes, we provide parking for our guests. Additionally, for eco-conscious travelers, our facilities include a charging point for electric vehicles. Whether you are renting a car to explore the island's scenic mountain roads or just passing through, you will have a secure place to park your vehicle.

Question 14

What daytime and nighttime activities are offered at Hotel Riu Madeira?

Accepted Answer

We keep the freedom flowing with a vibrant entertainment and animation program! Experience the best nightlife with professional live shows and music that bring the party to you. We ensure your nights are as full of good vibes and energy as your days, all within a zero-hassle environment.

Question 15

What restaurant choices does Hotel Riu Madeira offer?

Accepted Answer

Savor the gastronomic variety at our themed restaurants and bars. From the main buffet restaurant with live cooking to delicious à la carte options, our 24-hour service ensures you can enjoy a zero-hassle dining experience with plenty of choices to satisfy every craving.

Question 16

What should I expect from breakfast at Hotel Riu Madeira?

Accepted Answer

Start your day with an exceptionally wide and varied breakfast buffet at our main restaurant, featuring live cooking stations. For those who prefer a more relaxed start, we offer a continental breakfast that ensures you can enjoy your morning with zero hassle and total freedom.