Hotel Riu Palace Tenerife

Just returned after a weeks stay and overall this hotel is really nice. Everything that you would expect for a 5* hotel. Only drawback in my opinion is being half board. Everything gets charged to your room and the invoice isn't very detailed it just references the bar / restaurant with an amount so there's no real way of tracking if the charges are yours or not. Its worth knowing that if you have stayed in a RUI before and made an account you can use points to deduct from your bill or book against a late check out we had 56,000 points from a 2 week prior stay. There's lots of food options for breakfast and evening meal and lots for children to choose from too. We landed in very late/ early morning and there was a cold spread and cereal left out for us in the dining area. You can walk along the beach front to some local restaurants and shops its well lit and not overly busy. Id recommend getting a private taxi from the airport as we were the last stop of about 10 after a very late flight. We would stay again but would prefer to go all inclusive.

My Wife and I have stayed here several times and have always been happy with everything. But on this occasion, the mattress on our bed was sunken, so we asked for a topper, unfortunately this is not one topper that fits the bed, but two, that then hang over the edges by several inches, and of course the sheets do not fit. The food, there was a good variety on offer, but there were not always vegetables available to go with the meat joints. And at breakfast the eggs were very hit and miss, the poached eggs were placed in ramekins and were like bullets, fried eggs were either under cooked or like bullets. My Wife did try to talk to the manager regarding the food issue, but you could tell he was not interested. But funny enough when a couple of gentleman arrived in suits who were obviously to do with the hotel, everything changed for the better. We love Tenerife, but sadly maybe looking for alternative accommodation