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Welcome to the Hotel Riu Palace Mexico

In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates. 

The excellent service makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages. 

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer menus and dishes from all parts of the world.  

The All Inclusive system includes a range of sports and activities to enjoy all day long with our entertainers, whilst the entertainment programme will ensure you make the most of every minute. This hotel is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the ClubHotel Riu Tequila  so you can find numerous activities such as table tennis, a gym, volleyball, golf  and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment programme where they can do crafts and activities with other children. 

In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it may be tempting, you mustn’t think that it’s just white sand and turquoise water. This destination is full of surprises and places that you should visit and discover. If you want to go on excursions, we recommend you to visit places like the spectacular pyramids and ruins of the Mayans, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Gardens and other interesting visits that you can enjoy as a family, couple or with friends. There is lively nightlife in the area of Playa del Carmen, with bars, clubs and restaurants offering excellent cuisine, cafés, terraces and beach parties. Enjoy the best offers of Mexico and spend some relaxing time at the hotel.

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IMPORTANT INFORMATION

In December 2016 the municipality of Solidaridad (Playa del Carmen) approved a new environmental tax which applies to all visitors who stay in hotels, motels or guest houses. This tax is used for environmental purposes such as beach maintenance and conservation, urban waste treatment and ecological public lighting, among other green initiatives. The tax amounts to $10MXN per room/night for 2017, and $20 MXN per room/night from 01/01/2018. The tax will be paid directly in the hotel upon arrival either by credit or debit card (only Visa or MasterCard) or in cash (in any main currency, except in US dollars).

Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. The new legislation also prohibits reception from exchanging dollars for pesos. This new legislation will not affect transactions carried out in other currencies.

Spring Break Policies: Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Highlights

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