We are leaving the Riu Tequila today after a lovely holiday, so I wanted to leave an honest and fair review while everything is still fresh in my mind.
Arrival & check-in
Our transfer from the airport to the hotel took around an hour, which was absolutely fine. Check-in was quick and straightforward. If I was being really picky, a welcome drink on arrival after a 10-hour flight would have been a lovely touch, but I appreciate the hotel is busy and this is only a very minor point.
Our room
Our room was spacious, clean and well maintained. We were in a block close to the lobby and quiet pool, which was a great location for us.
Our air conditioning wasn’t as cold as we would have liked. Maintenance however came out several times and genuinely couldn’t have done more. We were even offered an alternative room, but decided to stay where we were as with the fan we got used to it and was fine.
We did hear people coming back late on some nights, but it certainly wasn’t excessive. People were simply enjoying their holidays, and that’s part of staying at a lively resort.
Pools
We thought all the pools were lovely. We particularly enjoyed the quiet pool, although we didn’t actually use the adults-only pool.
I’ve seen some comments saying that the pools were dirty, but this wasn’t our experience at all. I’m an early riser and was usually at the pool around 8am with my book. I regularly saw the pool areas and sunbeds being cleaned, and there were always plenty of sunbeds available at that time and even later in the morning.
The pool water was warm, but that’s hardly something the hotel can control given the Mexican sunshine! ☀️
Food & drinks
The food was fantastic and we genuinely couldn’t fault the staff. Our favourite was the steakhouse, but we also really enjoyed the Italian and Bamboo restaurants. The buffet was also very good, with plenty of choice.
The drinks were great too, and we particularly liked the little touches, such as staff coming around the pool and the ice cream cart. 🍦
Entertainment
The entertainment was another highlight. Of course, some shows were better than others, but you can see how hard the entertainment team work and they really do put their all into it.
Our favourites were the Neon Party and Grease. The sports bar was also a great place to spend an evening — lively, fun and nice and cool.
For us, the staff genuinely make this hotel. Everyone we encountered was friendly, helpful and welcoming, and nothing seemed too much trouble.
Beach
The beach wasn’t particularly impressive during our stay because of the sargassum. However, we knew this could be an issue before travelling, and it’s simply nature rather than something the hotel can control. We still spent some time on the beach and enjoyed making use of the facilities around Yucatán.
⭐️ Overall
Overall, we had a really enjoyable stay at Riu Tequila.
What you get is a fun, friendly and lively resort with excellent food, great staff, good entertainment and a really lovely atmosphere.
There are always going to be little things that aren’t perfect when you’re on holiday, but for us the positives far outweighed the negatives.
The staff, food, entertainment and atmosphere really stood out, and we would happily recommend Riu Tequila to anyone looking for a fun Mexican holiday.
Thank you to all the staff who made our stay so enjoyable... until next time.
