Hotel Riu Palace Tenerife

Beautiful hotel in an unbeatable location. We stayed in a sea view room and the views were amazing – definitely one of the highlights of our stay. I am giving this hotel five stars because we had a lovely holiday, but if I'm comparing it to other Riu Palace hotels, especially Riu Palace Maspalomas in Gran Canaria, I do think there are a few areas where it could improve. For me, the restaurant staff don't quite have the same smart appearance as at Maspalomas, where they wear shirts and waistcoats that give the whole dining experience a more five-star feel. Here they wear polo shirts, which just doesn't have the same effect. The pool and bar service could also be quicker. There were a few times we were waiting a while before anyone came over to take an order. It's not a major issue, but it's something I noticed compared with other Riu Palace hotels. I've also stayed at Riu Arecas next door twice before, and I honestly think the service there is every bit as good, if not better. Considering Arecas is much cheaper, it offers excellent value for money. If this hotel is rated five stars, then Arecas certainly deserves the same recognition. That said, we really enjoyed our stay and would definitely come back. The hotel is due a refurbishment soon, and I'm looking forward to seeing the changes when it reopens. It has everything it needs to be one of the best Riu Palace hotels, and I hope a few small improvements to the service help it reach that level.

This is a lovely hotel where the staff are so polite, helpful and nothing is too much trouble, it’s pretty high end stuff. Waiter/ waitresses serve you at the table and treat you like royalty. The place is spotless, the rooms spacious with lovely views and entertainment in the evenings wasn’t too bad. Food was brilliant, all cooked well, plenty of it, good variety and if anything too much choice, probably one of the best I’ve stayed at. The location is perfect, if you like weed smoking, drinking excessively and swearing it’s not the place for you, this is a quiet relaxing location where you can easily access the beach, there are a few old people but also lots of youngsters, very few children those here are well behaved. Sandy beaches and views of the sunset. Taxis are on hand, 16 euro ish to Las Americas. I’d also recommend the dolphin and whale watching tour, it was good, we went with White Tenerife tours.