Hotel Riu Palace Tenerife

Good Hotel, but Definitely Not 5-Star The location is probably the hotel’s biggest selling point. It’s great for short walks along the coast and is far enough away from the hustle and bustle of central Adeje, which makes for a more peaceful stay. Rooms lacked amenities, no bottled water was provided unless purchased from the minibar at usual high hotel prices. I’d agree with some of the other reviews that the hotel seems to cater more towards an older clientele so it may not be the best choice if you’re looking for a livelier atmosphere. The food was average, reasonable choice but not great in quality. The waiter service was okay, although the buffet area got extremely busy at times. That said, this is perhaps to be expected in a hotel of this size. The pools are surprisingly small for such a large hotel, and the poolside waiter service was very slow. On one occasion, we ended up going to the pool bar ourselves, only to be told to return to our sunbeds and wait for someone to come over and take our order. Not exactly great service. Another downside was the noise in the mornings. We were woken up around 7 am every day by staff moving trolleys up and down the corridors outside our room. On top of that, the gardeners seemed to mow the lawns around 10:30 am, just as we were settling down by the pool. Overall, it’s a decent hotel with a great location, but it falls short of the luxury experience you’d expect from a 5-star property. There are positives, but the average food, small pools, slow service and early-morning noise let it down. In my opinion, it’s a good hotel, but certainly not the 5-star Platinum experience it’s advertised as.

We cannot recommend this hotel enough. We visited in 2013 and decided to go back again. We weren’t disappointed. From the moment we arrived we were looked after. The staff couldn’t do enough for us. Our room which was on the 2nd floor (219) and came with a partial sea view. It was spacious and quiet. We had the sun almost all day on our balcony. The beds were firm and very comfortable. It was a spacious bathroom and enormous shower. A few more electrical sockets would be nice but we managed ok. Bathrobes were a lovely addition. Cleaning was done to a very good standard. The breakfasts and evening meals were fantastic. My partner is vegetarian and had so much choice as did I. We ate outside every morning and evening. The staff couldn’t have been more helpful. All in all we had a fabulous week at the Riu Palace and it will definitely be our go to hotel in Tenerife. Thank you to all the staff, see you next year 😎