Whistleblower Channel
What is the Whistleblowing Channel?
The Whistleblowing Channel is the mechanism provided by RIU Hotels & Resorts in line with its ethical culture, available to all employees and third parties associated with the company. This channel allows for the confidential and retaliation-free communication of any information or concerns regarding irregular conduct or behavior that goes against the company's principles and values, as well as inquiries about our Compliance Policy and Code of Ethics.
Who can report?
The Whistleblowing Channel can be used by anyone aware of violations in the workplace or professional context, including:
- Public employees and wage workers.
- Freelancers.
- Shareholders, participants, and individuals involved in the management, direction, or supervision of a company, including non-executive members.
- Individuals working for or under the supervision and direction of contractors, subcontractors, and suppliers.
- Whistleblowers who disclose or reveal information about violations obtained during a previous employment or statutory relationship.
- Volunteers, interns, and trainees, regardless of whether they receive compensation.
- Individuals whose employment relationship has not yet begun but who have obtained information during the selection or pre-contractual negotiation process.
What can be reported through this channel?
The Whistleblowing Channel can be used to report the following situations:
- Violations of European Union law.
- Actions or omissions that may constitute serious or very serious criminal or administrative violations.
- Any violation resulting in financial harm to the public treasury or social security.
- Labor law violations related to occupational health and safety.
What should not be reported through this channel?
This channel should not be used for:
- Reporting false or deliberate accusations against others, as only good faith reports are accepted.
- Complaints or claims about the services provided by the hotel chain and/or their quality, which should be directed to the specific complaints and claims channel managed by the After Travel department by emailing [email protected].
- Reporting issues related to personal data management, which should be directed to [email protected].
- Reporting fraud unrelated to our company.
- Notifying serious risks to the safety or health of individuals, which should be addressed immediately with emergency services.
- Making any other inquiries not related to the purpose of this channel.
Confidentiality and protection
All reports will be handled with the utmost confidentiality, and whistleblowers will be protected from any form of retaliation, in accordance with the provisions of Law 2/2023. For more information, please refer to our Compliance Policy and Code of Ethics.
Whistleblowing Channel contact
To make a report or inquiry, please access our whistleblowing channel through the following link:
Access to the channel
