Hotel Riu Montego Bay 5*

Let me start by saying there is NO FOOD ROOM SERVICE at this resort! DRINKS ARE HEAVILY WATERED DOWN!!! I have quite experience at all inclusives and this is by far the worse resort. I drank for 4 days and not once got a buzz. Keep in mind I am 5feet 140lbs. 2 glasses of wine usually does the trick. There is a 5 day minimum to book. There is a 24 Sports Bar, but I feel it is extremely unappealing and lacking. They have Patties, hotdogs, nachos, popcorn (looks like it have not been cleaned in a while), pastries. Cool air conditioning, old statically TVs (2), 2 pool tables that you must pay to use. 4-5 pools 1 pool bar 1 Splash Which is good if you rather a more quiet poolside experience, you will have options. 1 gym which is a decent size 1 overpriced spa The resort puts effort into the shows that are performed at night, which is nice. So you have a show to see most nights. Food. The is a row of restaurants, 4 sit down and 1 buffet, and 1 poolside restaurant. There is not much diversity in the menu options. I added pics of 2 restaurant menus. Basically the options are severely limited. The food options lack diversity, just seems like a remix of the day prior. No oxtails on the resort, for the price I understand it not being a buffet item, but at least 1 restaurant should have it for an option. 2 of the restaurants you need a reservation, but can only book up to 2 days in advance so it get full pretty quickly. The same food at the buffet is at the restaurants, with minor tweaks. Dinner at Kulinariam resulted in us receiving an unexpected visit (a roach). We decided to leave as we already lost our appetite. I understand that this may be silly for most, but when you pay $3500 for 6 day 5 night stay, it is only fair to expect a roach free experience. They do not let you leave the dining areas. I get it to contain the bugs, which at this point it defeats the purpose. I usually enjoy walking through a resort to find restaurants located in different areas. It's just a part of the experience for me. Rooms are clean, nice sized, which then brings me to the app. The app is a great tool, it allows you to request services and notifies you once service is completed. This frees you up to continue to explore as well as free up the front desk staff. So this is definitely a plus. I can definitely write more, but i will stop there. This resort may be a gen z's dream, but as a millennial that enjoys a bit more luxury, this is just not it.

⚠️ Important if you book a triple room I want to warn those who are thinking about staying at the hotel and booking a triple room to keep in mind the quality of the third bed. In our case, the third person had to sleep on an armchair that had a very thin mattress placed on top of it, practically like a sleeping mat. We consider that this is not up to what one expects from a hotel of this category, especially considering the price paid for a triple room. We made the corresponding complaint at the hotel and, unfortunately, we did not receive a solution or a satisfactory response. Therefore, I recommend that those traveling as three people check beforehand what type of bed they will provide for the third person, to avoid encountering this situation upon arrival.