Hotel Riu Caribe 5*

The resort is pleasant, but it has a very varied clientele; in fact, on the very first night, a particularly unpleasant incident occurred: a violent argument broke out next to our room. We had to contact the reception after hours of screaming to ask for an intervention. Later we learned that the guests involved had only received a fine. The rooms are spacious, modern, and well-cleaned, certainly one of the best aspects of the property. The food is decent, with a fairly varied selection. In the hallways, you often find many dead insects: an unpleasant situation that is not appropriate for a hotel of this category. Furthermore, the floors around the pool become very slippery, creating a safety issue. During our stay, there was also a lot of seaweed in the sea and on the beach. A further negative aspect is that it is not even possible to book an airport transfer from the hotel, which is inconvenient and not in line with the level of a hotel of this type. Overall, in my opinion, the property does not offer the services, care, and quality level that one would expect from a true five-star hotel. A decent stay, but with several aspects to improve.

Never in our life we have spent this amount of money per night to be in a hotel with such a crowd. Loud, people with no respect, rude, drunks. Low level. How can this be possible?Do they arrive with special packages? We really wonder. During our stay, the alarm went off at night because of a stupid drunk. The hotel could not stop the alarm thus worried people and children were gathering frustrated at the lobby. The rooms were fine and clean, the food was lovely. But we would never come back because of the crowd. And we do know that the hotel is not responsible about the type of guests it attracts, or not?