Hotel Riu Palace Punta Cana

Come with my husband for 2 weeks. The hotel is lovely and grounds are gorgeous and very well kept. Rooms could do with an update but are clean and the maids do a great job maintenance them during your stay. Bars and coffee shop are well stocked and really nice. I didnt use the sports bar but the lobby bar was great and cool. Huge thanks to Ishmael, Rosaris and Osiris who were fantastic additions to the bar service. Great service. Always smiling and really made our time at the hotel so much better. The pools are good. The pool service at the main pool was really good especially from Olvi who was a fantastic member of staff. Always smiling/singing and making again making our stay so much better Always remembered our drinks and was just lovely! The service at the ball/games pool in the afternoons could be improved as we didn't really see anyone about. The restaurants. The main buffet is great. So much choice. 1 thing is the food isn't always labelled correctly. I'm vegetarian so had to be really careful. Vegetable wok was advertised with the veggie sign but had pork in it. Same with soup. Pasta and pizzas were great. Lots of fresh salad. The speciality restaurants I found quite poor being vegetarian. A couple of places I couldn't get anything. Others I just had some vegetables which was fine as my husband eats meat and I didn't want him missing out but a veggie option should be included. For example in the Japanese restaurant they bring you pork gyozas. If they were vegetable then everyone could enjoy. I think if you were vegan and didn't want to just eat salad and fruit all day every day then you would struggle here. Saying that I never went hungry and always found something. Entertainment. We didnt go to any of the shows but they looked busy and sounded OK. Beach was gorgeous! Overall apart from the food which is my personal opinion as a vegetarian I would give this resort 4/5. We had a really great and relaxing stay and we would return.

This hotel is in a good location , on the beautiful beach. The food and drinks were good, the pools aren’t really good if you like a proper swim, one is basically a bar in water, the big one has the entertainment and games and even the smaller one has a net across for games . The majority of entertainment is in Spanish so sometimes difficult to follow if you are English - a couple of staff were rude when I couldn’t understand - obv we tried to be polite and can say basic pleasantries but not a full conversation . Big praise for Sanchez and his colleagues at breakfast and lunch who always made us welcome . The rooms are a little dated but a good size , ours wasn’t clean when we arrived ( bin not empty and open sodas in the fridge) but any problems use the app , and they do resolve them .