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Ideal for families

Hotel Riu Caribe

RIU

Hotel Riu Caribe

RIU

Hotel Riu Caribe 5*

  • 24-hour all-inclusive
  • Beachfront location
  • RIU Party
  • Fun4All

In the distinguished Hotel Zone of Cancun, this hotel is a unique place to experience a memorable family holiday

Located on a spectacular beach with turquoise waters, the Hotel Riu Caribe is the perfect destination for an All Inclusive holiday where fun is guaranteed for children and adults. The little ones enjoy games and activities at RIU Land, while adults can practise water sports, join the activities of RIU Fit or relax in the pools with sea views.

Gastronomy is another of its great attractions, with a wide variety of restaurants that allow you to savour different proposals every day. All this is accompanied by a complete programme of shows and evening entertainment that turns each day into a unique experience.

 


(+52) 99 88 48 78 50


: 15:00

: 12:00


Blvd. Kukulcan, Km 5.5, Lote 6-C, 77500, CANCUN

  • On the beach
  • 24-hour all-inclusive
  • Hotel for the whole family, Fun4All
     
  • Themed restaurants
  • Outdoor swimming pool with a swim-up bar
  • Children's pool
  • RIU Land entertainment programme for kids
  • Sun deck

  • RIU Fit fitness classes

Discover the rooms at Hotel Riu Caribe

Double Room with frontal sea view

Double Room with frontal sea view

168 USD

Double Standard

Double Standard

Double Room with sea view

Double Room with sea view

143 USD

Riu Party room

Riu Party room

157 USD

  • Double Room with frontal sea view

    Double Room with frontal sea view

    168 USD

  • Double Standard

    Double Standard

  • Double Room with sea view

    Double Room with sea view

    143 USD

  • Riu Party room

    Riu Party room

    157 USD

Our restaurants

Journey through a world of flavours at the restaurants of the Hotel Riu Caribe. In the main restaurant, you can enjoy generous buffets for breakfast, lunch, and dinner, while its themed restaurants offer exquisite Asian, Mexican, and fusion dishes designed to surprise you.

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Celebrate your wedding in paradise

The ideal place to say 'I do'. The Hotel Riu Caribe, located in front of the turquoise waters of the Mexican Caribbean, offers a spectacular setting to celebrate your wedding. Everything will be prepared so that your wedding becomes a magical experience full of emotions.

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Proudly Committed

Sustainability

RIU's sustainability strategy, Proudly Committed, guides our commitment: to look after people, the destinations where we operate, and the planet we share. The objective is clear: to make our guests' stay incredible and, at the same time, increasingly sustainable. Therefore, below are some of the concrete sustainability actions implemented in this hotel.

Every action counts!

  • Tours and activities organized by local guides and businesses are offered

  • Sustainability-certified establishment with Ecostars
  • Guests are provided with information about local ecosystems, heritage, and culture.
  • Equipment and practices that minimize water consumption are prioritized

  • The accommodation features a waste recycling plan

  • The accommodation uses certified electricity from renewable sources

  • Tours and activities organized by local guides and businesses are offered

  • Sustainability-certified establishment with Ecostars
  • Guests are provided with information about local ecosystems, heritage, and culture.
  • Equipment and practices that minimize water consumption are prioritized

  • The accommodation features a waste recycling plan

  • The accommodation uses certified electricity from renewable sources

"Avoid if you’re looking for a relaxing holiday"
We booked Riu Caribe to celebrate our anniversary, but unfortunately it turned out to be one of the most disappointing holidays we’ve had. We arrived to find we’d been given two single beds despite requesting a double bed. We then had to change rooms twice in the first two days, spending hours without a room while waiting for the next one to be ready. The reception staff were some of the rudest we’ve ever encountered. Rather than listening to our concerns, we were spoken to dismissively, repeatedly told we were wrong, and made to feel like we were an inconvenience. It completely ruined the start of our anniversary. Our final room had numerous issues. The air conditioning barely worked, the balcony constantly smelled of rotten eggs, the shower water regularly stopped while in use, and we even had yellow-coloured water coming from the sink. As shown in one of the photos I’ve uploaded, there were also times when no water came out of the tap at all. A maintenance worker attended once and said he would report the issue, but despite us complaining again on several occasions, nothing was resolved. One night an intoxicated guest repeatedly banged on our door for around 40 minutes. We called reception and were told security would come, but nobody ever arrived, leaving us to deal with the situation ourselves. Other issues included getting stuck in a lift when it stopped working, a power cut, repetitive food, and an undercooked steak that looked more like a lamb chop than a properly cooked ribeye, so I sent it back. During our stay, both my boyfriend and I became unwell. We cannot say for certain what caused it, but given that we never left the resort, it was another disappointing part of our holiday. What disappointed us most was RIU’s response afterwards. Instead of accepting responsibility for the overall experience, many of our concerns were dismissed or disputed. This hotel fell well below the standard we expected from RIU, and sadly we would not return or recommend it. There are far better hotels in Cancun with much higher standards of customer service.
"You won't be disappointed"
Not sure where to start but we as a couple travel the world but do not usually travel to the same place twice (the world is so big so what's the point?). Anyway before I start the Mexican people in general are so warming and friendly whenever you pass them in the street, I've been to places in the world where the people are nice in the hotel but not so much outside when they are not gaining gaining from you. So back to the hotel, the staff and facilities, food and drink are all amazing. You can do as little or as much as you'd like to in the socialising/activities aspect. If you'd like a quiet holiday, sorted. If you want a party holiday you're good to go as well. Beach is perfection, there's so much choice of food that even a picky vegetarian will be happy and if there's not something then the staff will be happy to cater for your needs with a smile. The Shangri-la is a particular favourite of ours and if you're a Brit it's pretty much having a mix between an Indian and Chinese takeaway as an option of every night of your stay. The staff here put in 100% always with a smile on their faces and no request is ever too much. Few people who made our stay so nice were Viviana in the buffet, Isis and Alberto (?) in the sports bar, Israel serving drinks on the trolley outside, Alexis on the entertainment team, Felix and Mauro in the swim up bar and Lili in the lobby bar to name a few but you cannot fault any of the staff. The TUI rep was also great, we have been here a few times now and will be returning again and again.
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