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Hotel Riu Playacar
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WELCOME TO RIU PLAYACAR HOTEL

Located on the stunning Playa del Carmen beach, the Riu Playacar Hotel offers you the perfect plan for unforgettable holidays thanks to its 24-hour all-inclusive service. This hotel in Mexico has the ideal facilities for a unique holiday experience with RIU Hotels & Resorts.

Stays at this all-inclusive hotel in Playa del Carmen include a full range of comforts to suit any type of guest. In its more than 300 rooms, you'll find satellite TV, air conditioning, a safe, and a mini-bar with a beverage dispenser, among many other amenities. Plus, you'll be able to cool off in any one of the three swimming pools at Riu Playacar Hotel or go down to the beach to see the amazing crystal-clear waters of the Caribbean.

This all-inclusive hotel in Mexico has very complete facilities, last renovated in 2015, for enjoying the best programme of activities day and night, relaxing in the Renova Spa wellness centre, or working out in the gym. Plus, we suggest having fun on the beach and trying out windsurfing, snorkelling and kayaking, among other options. Fun is also guaranteed for the little ones at the Riu Playacar Hotel thanks to the RiuLand Kids' Club, where they'll find a series of great activities planned just for them.

The Riu Playacar Hotel has four restaurants for you to enjoy our best gastronomic offerings. You'll be able to feast at the best buffet, and try exotic Asian cuisine at the Jade restaurant, the best pasta at La Traviata, or an exquisite dinner in the steakhouse located in the pool area. And, in the four bars in this hotel in Mexico, you'll find the best refreshments and aperitifs to enjoy during your getaway.

The Riu Playacar Hotel is located in a complex shared with the Riu Palace Riviera Maya Hotel, the Riu Yucatan Hotel, the ClubHotel Riu Tequila, and the Riu Palace Mexico Hotel. That means you'll be able to enjoy countless services and activities that will make your stay unforgettable. If you want to experience a holiday with RIU Hotels & Resorts, you can look into the best offers for the Riu Playacar Hotel or consult the Playa del Carmen tourist guide to find out about the best plans for experiencing one of the best areas of Mexico.

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IMPORTANT INFORMATION

Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. The new legislation also prohibits reception from exchanging dollars for pesos. This new legislation will not affect transactions carried out in other currencies.

Spring Break Policies: Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Highlights

  • Refurbished in summer 2015
  • All Inclusive 24 hours
  • Located on beach
  • Free sun loungers on beach
  • Awarded GOLD certification for the Travelife Sustainability System
  • Free WiFi in public areas of the hotel
  • Buffet style and theme restaurants
  • Three swimming pools and children's pool with slides
  • Free sun loungers, towels and parasols by pool area

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Services

  • "The Palms" restaurant with terrace
  • "Jade" Asian restaurant
  • "Traviata" Italian restaurant
  • "Turquesa" poolside restaurant/ Steakhouse/ Mexican restaurant
  • "Ananá" lobby bar
  • "La Cumbia" lounge bar
  • "La Plaza" bar
  • "Las Olas" poolside bar / swim-up bar
  • Three swimming pools (380/222/384 m²)
  • Children's swimming pool with slides (61 m²)
  • Free sun loungers, towels and parasols by pool area

  • Sun terrace
  • "RiuLand" kids' club
  • Children's playground
  • "Renova" Spa with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
  • Free gym
  • Use of the gym is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym
  • Boutique / kiosk
  • Free WiFi in public areas of the hotel
  • WiFi in rooms (charges apply)
  • Under Mexican legislation it is not permitted to smoke in the bedrooms or public areas of the hotel. Smoking is only permitted in the areas specifically designated for this purpose.
  • Riu Playa del Carmen Resort Conference Centre (next to ClubHotel Riu Tequila):
  • 5 conference rooms with capacities for up to 785 persons. Total 7,836 sq ft (728 m²)

Rooms
  • 396 guest rooms
  • All guest rooms have:
  • Bathroom with shower and double washbasin
  • Hairdryer
  • Bathroom toiletries
  • 110 V
  • Telephone
  • WiFi (charges apply)
  • Central air conditioning
  • Ceiling fan
  • Minibar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • In-room safe
  • Iron and ironing board
  • Double room with:
  • 1 bed 200 x 200 cm
  • Standard double room with:
  • 1 bed 200 x 200 cm or 2 beds 125 x 200 cm
  • Balcony or terrace
  • Bigger double room with:
  • 1 bed 200 x 200 cm and sofa bed 135 x 200 cm
  • Balcony or terrace
  • Junior suite with:
  • Bathroom with bidet and bathrobe
  • Living-room area with sofa bed 135x200 cm
  • Dressing room
  • 1 bed 200 x 200 cm or 2 beds 125 x 200 cm
  • Balcony or terrace
Gastronomy
  • All Inclusive 24 hours
  • All meals and snacks
  • Breakfast:
  • Varied buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold starters, assorted meats, fish and snacks
  • Dinner ("The Palms" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining:
  • Italian restaurant (à la carte; buffet starters and dessert)
  • Steakhouse (à la carte)
  • Mexican restaurant (à la carte)
  • "Jade" Asian restaurant (buffet)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Regularly restocked minibar and liquor dispenser
Sport
  • All Inclusive features
  • Sports and activities:
  • Gym
  • RiuFit, group fitness activities
  • 1 introductory scuba diving lesson in pool
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (Riu Tequila, open every night)
  • Sports and facilities nearby (additional charge):
  • Various water sports available
  • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.
All Inclusive
  • All meals and snacks:
  • Breakfast:
  • Varied buffet and live cooking stations
  • Continental breakfast / snacks
  • Lunch:
  • Hot and cold starters, assorted meats, fish and snacks
  • Dinner ("The Palms" restaurant):
  • Buffets and live cooking stations
  • Special evenings: themed buffet (three times a week)
  • Optional dining:
  • Italian restaurant (à la carte; buffet starters and dessert)
  • Steakhouse (à la carte)
  • Mexican restaurant (à la carte)
  • "Jade" Asian restaurant (buffet)
  • Formal dress required for dinner. Main restaurant: gentlemen – no sleeveless T-shirts. Theme restaurants: gentlemen – no sleeveless T-shirts, long trousers
  • Snacks 24 hours a day
  • For additional lunches and snacks, free choice from a selection of restaurants in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Beverages:
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the Riu Playacar, Riu Yucatan and Riu Tequila hotels
  • Regularly restocked minibar and liquor dispenser
  • In-room safe
  • Sports and activities:
  • Gym
  • RiuFit, group fitness activities
  • 1 introductory scuba diving lesson in pool
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Entertainment:
  • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
  • Daytime entertainment programme for adults (daily)
  • Live music, shows or Riu evening programme (daily)
  • Free entry to "Pacha" discotheque and drinks (Riu Tequila, open every night)
  • All accommodation, taxes and tips included
  • All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Map and location
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Avenida Xaman-Ha, Manzana 6, Lote 6, Condominio Playacar
Playa del Carmen - Quintana Roo - 77710
Tel: (+52) 98 48 77 23 00

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Hotel's awards and rating