"A memorable stay at the RIU Tikida Palmeraie"
A memorable stay at the RIU Tikida Palmeraie
We had a wonderful stay at the RIU Tikida Palmeraie in Marrakech, a hotel where we found everything we were looking for to spend a great family vacation.
The hotel is very pleasant, the rooms are particularly spacious and comfortable, and the general atmosphere is warm. We also really appreciated the entertainment team, dynamic, smiling, and full of energy, who help create an excellent atmosphere both during the day and in the evening.
We would like to thank the housekeepers and the entire team in charge of room maintenance. Always smiling, discreet, and attentive, they do remarkable work on a daily basis. What a pleasure to find a clean, neat, and perfectly maintained room every day.
A big bravo also to all the cooks, who often work in the shadows but contribute enormously to the success of the stay. Thank you for the variety and quality of the dishes offered, as well as for all the work done every day.
But what truly makes the difference at the RIU Tikida Palmeraie is, above all, the human quality of its staff.
A very special mention to Lahcen, the waiter ❤️, present from the first day of our stay, always smiling, available, and very kind. Always helpful and attentive, with this sincere desire to please us, he contributed significantly to making our vacation even more beautiful. A very nice encounter that we will not forget and that we hope to find again during a future stay.
A big thank you to Radouane, Fadel, Abdelhatif, Reda, and Mohamed from the Italian restaurant for their kindness and professionalism. Always smiling and helpful, they took great care of us, always ready to please us and make every moment even more pleasant.
A special thought for Mohamed from the bar, always taking great care of us, with his little morning tea that became a real ritual and which we will miss. ❤️
We also want to warmly thank Hicham, Aadil, Abdellah, and Salah, restaurant sector managers, for their welcome, their availability, their professionalism, and their kindness.
Salah holds a special place in my history with this hotel. I had met him in 2023, during a stay without my children, and his kindness had left a mark on me: he had prepared an herbal tea for me that had relieved me enormously. This attention notably contributed to my desire to return this year with my children. What a pleasure to see him again!
We also warmly thank Mr. Mustapha, restaurant head waiter, for his great professionalism, his kindness, and his elegance. Always smiling, courteous, and attentive to the well-being of the guests, he perfectly embodies the sense of hospitality and service. Their presence, class, and attention toward everyone contribute fully to the quality of the establishment.
A big thank you also to Mr. Hamid, head of the bar servers, for his warm welcome, his smile, his availability, and his great professionalism. Always attentive and a good listener, he helped make our stay even more pleasant.
We also thank Bourghlala, head of the bars, for his welcome, his availability, and his professionalism.
We also wish to send a big thank you to Daoudi, the shuttle driver who takes us to Jemaa el-Fna square. Always welcoming, smiling, and professional, he makes the trips very pleasant and also contributes to the beautiful memories we will keep of Marrakech.
A big thank you to Noure, one of the hotel's photographers 📸, for his kindness, his professionalism, and the magnificent memories of our family vacation that he was able to immortalize. ❤️
We do not forget the entire front desk and reception team, always available, smiling, and attentive to answering our requests, as well as the security guards, present, discreet, and professional, who watch over everyone's tranquility every day.
A big thank you also to the maintenance staff of the restaurants and the areas around the pool who, with discretion and efficiency, ensure throughout the day that every space remains clean and pleasant. Their work is sometimes not very visible, but it is essential to everyone's comfort and fully deserves to be highlighted.
A thought also for the gardeners, who take care of the hotel's magnificent green spaces daily. Thanks to their work, the gardens are perfectly maintained, lush, and flowery, and fully contribute to the charm of the RIU Tikida Palmeraie. 🌴🌺
The reputation of Moroccan hospitality is well-established, and it is fully confirmed in this hotel. 🇲🇦❤️ We felt it every day through the smiles, generosity, kindness, and all the little attentions of the staff.
We are leaving with very beautiful memories. We appreciated the spacious rooms, the cleanliness, the entertainment, the dining, the facilities, and the atmosphere, but what we will remember above all are all these people who work, sometimes in the shadows, so that vacationers have the best stay possible.
The true wealth of the RIU Tikida Palmeraie is its staff. Each person, regardless of their department or position, contributes to the quality of this hotel through their work, their smile, their professionalism, and their kindness.
I would also like this message to be passed on to all the hotel's departments and teams, because it is important to me that everyone knows all the good we think of them, their work, and their professionalism. Everyone, at their level, contributed to the success of our vacation and deserves to receive our thanks.
We are leaving with a lot of gratitude and wonderful memories, and we will return with enormous pleasure. 🇲🇦❤️
Samia (1104/1105)