Proudly Committed: Why does RIU Hotels partner with Kristi House in Miami to protect children's mental health?

What does the community therapy project between RIU and Kristi House consist of?

The project directly supports the "Community Therapy Program" of Kristi House, a national reference entity in child protection. The collaboration addresses the lack of specialized mental health professionals in the city of Miami by facilitating home and school-based therapy services.

This decentralized care model allows therapists to travel directly to the children's everyday environment. In this way, logistical and transport barriers are eliminated, promoting equitable and inclusive access to mental health for the most vulnerable families in the destination.

What are the key objectives and metrics of the three-year alliance?

The collaboration will be guided by measurable objectives under the global CSR strategy of RIU, called Proudly Committed:

• Direct beneficiary population: More than 45 children and adolescents aged between 3 and 18 in Miami-Dade County.
• Treatment completion rate: Ensure that a minimum of 75% of participants successfully complete their therapeutic process.
• Reduction of trauma symptoms: Ensure that 95% of the minors treated show a significant decrease in trauma upon completing therapy.
• Priority line of action: This programme is integrated into the Child Protection aspect within the hotel chain's sustainable management model.

What social and historical impact supports the work of Kristi House?

Kristi House, founded in 1995, operates as the benchmark Child Advocacy Center (CAC) in South Florida under a completely free multidisciplinary model. Its effectiveness is demonstrated in the consolidated results of its last annual year:

• People served (2025): 1,570 children and adolescents along with their family units.
• Specialised therapy sessions: A total of 6,295 high-specialisation clinical sessions.
• Coordinated family support services: 16,620 social and legal support interventions.
• Preventive impact in the community: More than 13,000 people trained through preventive educational programmes.

Frequently Asked Questions (FAQs) about the partnership between RIU and Kristi House

1. What is Kristi House and what do they do?

Kristi House is a prestigious non-profit organisation founded in 1995 in Miami-Dade County, dedicated exclusively to the prevention, treatment and eradication of child sexual abuse and human trafficking through therapeutic care and free legal support.

2. Which specific programme does RIU Hotels fund with this partnership?

The hotel chain funds the "Community Therapy Program", which focuses on offering psychological therapy in the victims' homes and educational centres.

3. Why is the decision made to offer therapy at home and in schools in Miami?

This home and school-based approach is implemented to eliminate transport barriers and the lack of mental health specialists in areas with high vulnerability, ensuring that treatment reaches the child's environment without interruptions.

4. What is the profile of the minors benefiting from this initiative?

The programme benefits girls, boys and adolescents between three and 18 years of age residing in the Miami area who have suffered severe trauma derived from sexual abuse or exploitation.

5. Under what institutional framework of RIU is this agreement developed?

The agreement is framed within the Child Protection line, one of the priorities of the global sustainability and corporate social responsibility strategy of the hotel chain, called Proudly Committed.

6. What medical and therapeutic objectives have been set for three years?

The goal is for at least 75% of minors to complete their therapy successfully and for 95% of patients to experience a significant reduction in trauma symptoms upon completing the treatment.

For more information or bookings: www.riu.com

About RIU Hotels & Resorts: The international chain RIU was founded in Mallorca, Spain, in 1953 as a small holiday business by the Riu family, founders and current owners in the third generation. The company focuses on holiday hotels and more than 74% of its establishments offer the renowned All inclusive by RIU service. With the opening of its first city hotel in 2010, RIU expanded its range of products with its own line of urban hotels called RIU Plaza. RIU Hotels & Resorts has 101 hotels in 22 countries that in 2025 welcomed 6.8 million guests and employed a total of 38,955 staff. Currently, RIU is the 40th largest chain in the world, and the third in Spain by number of rooms.

For more information: Communication and Institutional Relations Department // Tel: +34 971 74 30 30 // [email protected]