Hotel Riu Vistamar 4*

7th visit and loved the hotel previously. This visit hotel is over crowed and meal times are chaotic . Staff are less professional and duty managers are in affectional with dealing with chaos in popular meal times. Generally standards are reducing highlighted by tonight’s chaos at evening meal times. No seating , no glasses , long lines waiting for food . Feed back I know will be poor and my comm ents disregarded by duty managers after reading others feedback. Choose another hotel a comment I thought I would never make .

We cannot fault this hotel. This was our first time here, staying for one week (15th October 2026). Having knowledge of the previous reviews, we were a little hesitant, however, we were blown away by the cleanliness of the hotel, helpfulness of the staff and quality of the food. There is also a wide range of actives. We were able to book into both restaurants in between using the main restaurant. The food was delicious. The sports bar has a great vibe and is open 24 hours. The drinks range is good and yes a couple of the cocktails were pre-made and that was not a problem. There is draft beer and wine on tap to enjoy with a wide ranges of spirits. The rooms are spacious and clean, towels changed every day. The entertainment is fun and professional and the pools are well managed. The bus to the beach is always on time and you can walk to Puerto Rico taking about 25 minutes along the promenade. The beach is beautiful and the sea is safe for swimming. Although we didn’t have children with us there’s a fantastic range of activities for them. We did not experience any of the claims made by previous reviews and did not hear one negative comment about the hotel. If you are considering booking please do. It’s great!