Hotel Riu Emerald Bay 5*

We recently stayed at this expensive hotel with 3-star service. We expressed to Rosa, the assistant manager of the hotel, the poor quality of the food; everything is repetitive, the waiters have a very bad attitude, there is a shortage of whiskey in the bars, and as if that were not enough, their specialty restaurants have terrible food. It is a shame that a hotel of this category offers this type of service. I see that my complaint was in vain because they simply ignored me, even though it was in person. I will not stay at any RIU in any of their cities again to avoid having a bad time.

Everything very good, as a recommendation improve the quality of the food in the restaurants, other than that everything good