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RIU Hotels & Resorts has led a comprehensive response plan in Jamaica following the impact of Hurricane Melissa, focusing its efforts on direct support for our collaborators and community aid.
What support measures were implemented for RIU collaborators?
Before we could welcome travelers with our usual smile, it was essential to ensure that each of our colleagues had the necessary support to stabilize their personal situation after the natural disaster.
To achieve this, we launched a direct support plan that included the delivery of basic supplies. Our priority was to alleviate the financial burden on families so they could focus on rebuilding their homes without the pressure of immediate economic uncertainty.
| Impact Indicator | Quantifiable Data | Scope / Collaborating Entity |
| Supply packages | +8,000 units | RIU in Jamaica |
| Reconstruction investment | 570,000 USD | Economic support vouchers for housing |
| Food aid | 108,000 meals | World Central Kitchen |
| Daily meal production | 4,900 meals | Westmoreland and St. James areas |
How did RIU collaborate with humanitarian organizations on the ground?
During the most critical weeks, our kitchens were transformed into strategic production centers for World Central Kitchen, allowing food distribution while local infrastructure stabilized.
Also, we collaborated closely with the Red Cross and facilitated the necessary logistics so that the Essential Care Health medical team could provide healthcare assistance in the St. Ann area.
Frequently Asked Questions (FAQ)
1. What is the current state of tourism in Jamaica after Hurricane Melissa? The destination is fully operational, demonstrating great resilience and hospitality.
2. How much money did RIU invest in the recovery of its employees? RIU allocated approximately 570,000 USD in economic support vouchers for collaborators whose homes suffered structural damage.
3. Which NGO did RIU collaborate with for food aid? The primary collaboration was with World Central Kitchen, serving more than 108,000 hot meals in the most affected areas.
4.Which areas of Jamaica received medical assistance from RIU and its partners? Healthcare assistance, coordinated with Essential Care Health, was especially concentrated in the parish of St. Ann.
