RIU Hotels: redefining hospitality with You

2 October, 2025

For us, discovering the essence of RIU Hotels is an experience that transforms the concept of hospitality. When you hear about large hotel chains, it is typical to picture comfort, luxury and prime locations, but what really sets us apart at RIU is our ability to combine all of this with our own unique identity. Under the leadership of Luis Riu as CEO, we have built a hospitality ecosystem that now includes more than 100 hotels in 20 countries, catering to your needs, whether you enjoy city breaks or beachfront holiday resorts.

Our mission at RIU Hotels goes beyond simply offering accommodation; we focus on creating complete experiences. From the moment you arrive at one of our hotels, you will notice a standard of quality that transcends mere infrastructure or services: it is a hospitality philosophy where every detail is designed to make you feel welcome and looked after.

RIU urban hotels: the heart of the city at your fingertips

One of the aspects we place the greatest value on is our ability to adapt to different types of travellers. In the case of urban hotels, our approach is clear: we offer strategic locations in the heart of cities that never sleep. You can find us in cities like New York, Madrid, and Berlin, and in each case we maintain the same standard of excellence:

  • Modern design that conveys a fresh and comfortable feel.
  • Services designed for business and leisure, from meeting rooms to fully equipped gyms.
  • A central location, making it easy to explore the city on foot or via nearby public transport links.

We know that travelling for work can be exhausting, but RIU’s urban hotels are designed to make every day both productive and enjoyable. This type of accommodation not only meets your basic needs, but also enhances your experience, blending efficiency with comfort.

 

Riu Plaza Chicago

RIU holiday hotels: the magic of the All-Inclusive beachfront location

If urban hotels are synonymous with dynamism, RIU vacation resorts represent the pinnacle of unwinding. We are fortunate to be able to welcome you to idyllic destinations in the Caribbean, Canary Islands, and Maldives. What you find there is a comprehensive hospitality concept that allows you to forget everything and focus solely on enjoying yourself.

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Riu Palace Maldivas

24-hour All-Inclusive is much more than a slogan for us. It translates into plentiful breakfasts, lunches by the sea, themed dinners, snacks at any time and a cocktail bar that never closes. In addition, our resorts feature:

  • Spectacular pools and relaxation areas next to the beach.
  • Wellness centres and spas, ideal for pampering body and mind.
  • Quality entertainment, for both adults and children.
  • International cuisine that will surprise you with its diversity and authenticity.

The feeling of waking up overlooking the ocean, taking a few steps and feeling the sand between your toes is something that we at RIU Hotels have turned into an unforgettable experience thanks to our impeccable service and attention to detail.

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Riu Palace La Mola

The essence of RIU Hotels: people

We could talk about facilities, services or locations, but what really sets RIU Hotels apart is our people. Every day, thousands of our team members strive to make sure you feel at home.  That human warmth is reflected in small gestures: a friendly greeting, a genuine smile, a willingness to resolve any issue in seconds.

That personalised attention is what generates loyalty. It is no coincidence that so many travellers choose to return time and again. In a world where hospitality often feels standardised, at RIU we maintain the essence of a warm and human touch.

Proudly Committed: a commitment to the future

Another aspect worth highlighting is the Proudly Committed strategy, our Sustainability strategy at RIU Hotels. Far from being a simple slogan, it is based on three key elements:

  • The well-being of people: ensuring a safe, inclusive and enriching environment for our employees and local communities.
  • Protecting the planet: reducing our environmental footprint with energy efficiency projects, responsible waste management and water saving measures.
  • Corporate responsibility: promoting transparent, ethical and sustainable practices.

During your stay, you will see tangible actions: the elimination of single-use plastics, recycling programmes, reduced energy consumption and partnerships with local foundations to improve the quality of life in nearby communities. This approach demonstrates that at RIU Hotels we think not only about the present, but also about the future of the planet.

Now it is your turn

Our experience as a chain has shown us that we know how to reinvent global hospitality. Whether you are planning a business trip, a city break, or a dream holiday by the sea, here you will find much more than just a hotel: you will discover a place where every detail is designed with you and your loved ones in mind.

What kind of trip are you planning in the near future? A break for you to unwind, or an urban exploration?

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