Hotel Riu Palace Macao

We had an amazing stay at Macao, staff very friendly and welcoming, hotel clean, some evening entertainment a little bit repetitive. Room very clean and attended daily. Mini bar in room well stocked. Karla, Danny and the rest of the Day Entertainment Staff are awesome and work hard to get everyone involved. The restaurants were good, but our favourite had to be Krystal’s, beef rib is utterly mouth watering. We will definitely be returning here again in the future. One of the best RIU Hotels we have stayed at.

location-- hotel is 4 star; not 5; on the atlantic side, we just came back- July tons of seaweed. Water was not blue, no one was in the ocean. Need to go on a tour to get to clear water, rooms- we stayed in 3rd floor, side ocean view. Room was fine but considering they post the hotel has been updated, feels worn. We had to get our room changed twice when we first got here because the first two had moldy smell and rust. Staff - people who work here are amazing and friendly. Hotel employees sre 5 star, hotel not so much. No Conceierge, Pools-3 pools, but one is the small swim up bar pool; which made the best drinks. Big pool is nice and we personally had no issues getting loungers in covered spaces. Pools were all way to warm. Not refreshing. - Atmosphere- the hotel grounds are beautiful, palms, pretty lights, lit pools, Open air lobby is updated, pretty statue. Disappointing the are no tropical birds, no water features with fish, like in other islands we have been to, - Rui entertainment- at night at the open air theatre there were some very good shows. Note, there is theme days; white party, etc. If you like that check Rui itinerary. - Food - so being this is an all inclusive at a modest price I think it was good. Krystal was by far the best; very upscale but outside so go late when its cooler. The buffet was hit or miss. Breakfast was always Amazing! Omelette making stations. - Trips - we only did the 2 hour Scuba Caribe snorkel for $50, it was well worth it. Boat left from in front of hotel. The staff super safe and professional. Snorkeling is amazing. - Water park - if you are over 40 would not recommend. I hurt my back on the water slide. Only 3 slides, no sitting, no tubes. Its not safe; do not go. For little kids and teens. - Spa - very nice spa, I did get a massage and was. fairly priced and good. Gym is in Spa and again very nice. Our first time ever in DR, Punta Cana. If we did it again we would not stay here snd gind a hotel on or near the caribbean side.