"A Relaxing and Memorable First Stay – We'll Definitely Be Back!"
This was our very first stay at RIU Palace Mauritius, and from the moment we arrived, we felt welcomed. We had such a wonderful experience that we're already looking forward to our next visit!
What stood out the most wasn't just one thing, but how every department consistently delivered great service. Whether it was reception, housekeeping, the restaurant teams, the bars, maintenance, entertainment, or management, everyone was friendly, professional, and made us feel genuinely cared for.
A special thank you to the bar staff – Jahmel, Manish (Waterfall Pool Bar), Yash (Maravanne Bar), and Alexandre(Sports Bar). You were all amazing! You remembered our favourite drinks, always greeted us with a smile, and made every visit to the bar enjoyable. Your energy and friendliness really made our stay even more special.
Our room was very cosy and clean, and the bed was really comfortable. We especially loved that there were both soft and firm pillows available, so everyone could choose what suited them best.
The pool area was another highlight. There were plenty of comfortable loungers, lots of shaded areas, and the entertainment around the adults' waterfall pool created a fun atmosphere with aqua aerobics, games, and music.
The buffet had a great variety, and we enjoyed almost everything we tried. The only small point is that some of the meats were a little tough, but everything else was delicious. We especially loved the cakes at Capuchino – definitely worth trying!
We also appreciated the little touches around the hotel, like the board games and books placed in different corners. They made the resort feel even more cosy and relaxing.
The only thing we found disappointing was the reservation system for the à la carte restaurants. We stayed from Friday to Sunday but couldn't book any of them because they were fully booked. At the same time, a friend who checked in on the same day as us managed to get reservations for both nights at two different restaurants. We're still not sure how the booking system works, so perhaps it would help if the hotel explained whether reservations can be made before arrival.
Apart from that, we honestly can't fault our stay. We laughed a lot, made wonderful memories, enjoyed the amazing atmosphere, we also met so many wonderful people during our stay, which made the experience even more special and left feeling completely relaxed.
We will definitely be back!
