Hotel Riu Vistamar 4*

We’ve had the most amazing stay at Riu Vistamar and honestly can’t fault it! Our room, 389, was absolutely stunning and we’ve been so impressed with everything from start to finish. All the staff have been incredible. Everyone is so friendly, welcoming and happy to help. Nothing is ever too much trouble and you can really see how hard they all work to make sure everyone has a fantastic holiday. They are a real credit to the hotel. The animation and entertainment team have been absolutely brilliant too. So friendly, full of energy and always smiling. They make such an effort with everyone and really help make the holiday special. ❤️ The cleanliness and hygiene throughout the hotel have been excellent in our experience. Everything has been lovely and clean, and we have felt comfortable throughout our stay. I do think some of the negative reviews about bugs and sickness need to be taken with a pinch of salt. Of course, people can become unwell on holiday and nobody can say exactly where that comes from, but personal hygiene and proper handwashing are important too. It seems unfair to automatically blame the hotel when we have personally seen such high standards of cleanliness. We honestly couldn’t be happier with our experience. A huge thank you to every single member of the Riu Vistamar team for making our holiday so special. You are all amazing and your hard work really does show.

I have just returned from a weeks holiday at the riu vistamar gran canaria and can honestly say what a gorgeous hotel. Staff were lovely, michael from columbia from entertainment team was brilliant in particular and the man at reception when we checked in was so welcoming and pleasant (not sure of his name). Our hotel room was spotless with gorgeous views over amadores beach. We had room 491 and couldnt fault it, cleaning staff were amazing and attended every day and so friendly. Food had plenty of choice to suit everyone only downfall was the food wasnt labelled so at times werent sure what we were eating and maybe a separate section for children could be a good idea. They had lots of choices though at every meal and even a chocolate fountain. Drinks options were wine or beer at dinner or juice. There are 3 pools again the area and pools are spotless, staff continually clearing glasses. Only downfall for those with children is they are not allowed inflatables or balls in the pool area so i wouldnt say its children friendly as that really does make a childs holiday which is a shame as i would have returned with the children. There is a few reviews about this hotel with sickness and diahorrea however we seen nothing of the sort, did not hear of anyone who had anything and it definetly cant be from the cleanliness or fault of the hotel so please don’t believe what you read. I would definetly return to this hotel as a couple but i dont think i would return with my young children which is unfortunate. Thanks for an amazing stay and experience.