Hotel Riu Palace Nautilus

Just returned from a 10 day stay at this amazing hotel It has the wow factor as you walk in You are greeted with a glass of fizz or juice as you wait to be checked in, which was hassle free. The rooms are spotless and cleaned daily and the aircon is excellent. The pool area is busy, some people do reserve sunbeds but we preferred the balcony overlooking the pool. There are lots of sunbeds and parasols anytime of the day on the balcony so you don't have to get up early and you can watch the water sports opposite the hotel Easy access to the lovely beach if you fancy a change. The staff are all so friendly and nothing is too much trouble and all have a smile on their face. Food is excellent and although buffet style there is always lots of choice You can go to the a la carte restaurant but the food was that good in the main restaurant we didn't bother. Entertainment was good on an evening and drinks reasonably priced. Elvis and Mama Cath and the soul sisters were fun. A nice touch was a letter welcoming us to the hotel with a complimentary canvas bag on the bed It was my husbands birthday while we were there and the maid must have seen his cards and on return to the room we found a bottle of sparkling wine had been left as a gift. We have recently stayed at the Riu in Nerja which was also excellent but the standard of food and the stunning hotel made the Nautilus just that bit more special Excellent hotel and will definitely return

We’ve just returned from another fantastic stay and had a brilliant time. We’ve stayed at this hotel before, so we were really looking forward to seeing the recent refurbishment — and we certainly weren’t disappointed. The hotel looks amazing. Our room was stylish, modern and spotlessly clean, with plenty of wardrobe and drawer space. The new bathroom was lovely, with a fantastic power shower. The food was excellent. There was so much choice, with a really varied selection of dishes which were plentiful and beautifully presented. Everything looked fresh and well cared for, and there was always plenty to choose from. The outside pool was just about big enough for the hotel and was lovely to relax around. The indoor pool was absolutely freezing — but actually, in the heat, we loved it! It was incredibly refreshing. The only downside for us was the sunbed situation. The beds are quite close together and unfortunately some guests were very inconsiderate with parasols, putting them up so that they covered other people’s sunbeds and then disappearing for hours. Obviously this is more about guest behaviour than the hotel, but it was frustrating. What really makes this hotel stand out, though, is the staff. They genuinely put the hotel on another level. Every member of staff we encountered was welcoming, polite, helpful and friendly, as well as being smart and professional. Nothing seemed too much trouble and they really contributed to making our holiday so enjoyable. The location is also fantastic. It’s just a short distance from the beach and marina, with plenty of bars, restaurants and shops along the seafront. There’s lots to do if you want to get out and explore, while the hotel itself is a lovely place to spend the day. Overall, we had a brilliant holiday and were so pleased to return to a hotel that has been refurbished to such a high standard. The rooms, food, location and especially the staff were all fantastic. We would definitely return and have no hesitation in recommending this hotel. ❤️