Hotel Riu Palace Costa Mujeres

We had a great stay at Riu Palace Costa Mujeres (Oct 4-10) and would give the resort 4 out of 5 stars! Overall, it was a wonderful vacation with great entertainment, delicious food options, refreshing drinks, and plenty to enjoy throughout the day and evening. Check-in was easy and stress-free, which was a great way to start our vacation. We stayed in a fourth-floor ocean-view room with a balcony, and the view was beautiful! Our room was clean, and housekeeping left us plenty of towels, so we didn’t need daily service. 🍽️ Food & Drinks The Asian and Mexican restaurants were standouts and some of our favorite dining experiences of the trip. The steakhouse was good, the buffet was decent, and the Italian restaurant was more average. We didn’t try Krystal, so I can’t comment on that one. The drinks were great overall, and the buffet servers were wonderful. One area for improvement was the in-room minibar. It would have been nice to have more mixers available rather than just soda options. 🎭 Entertainment & Activities The entertainment team was fantastic and really helped make the vacation memorable! It seemed like they were everywhere! The silent disco was a highlight, and the shows were enjoyable, especially the Michael Jackson show. We also had fun participating in Kahoot and both my husband and I won on different nights! A special shout-out to Jerry, one of the waiters serving the large pool area, and Manu at the buffet. They provided excellent service and really stood out during our stay. The other wait staff we encountered were great as well. The neon party was fun, although the first hour was a little slow and could have used more energy. I really liked that the resort had a theater show at 1930 for the kids. It was great to go there after dinner and have entertainment for our daughter. 🏝️ Resort & Pools The resort grounds were well maintained, and the property was clean. The pool water temperature was a little disappointing, as the pools could have been colder. The coldest they were was 87F and the warmest was 93F. One of our biggest disappointments was RiuLand. The activities consistently seemed to start about an hour later than their posted times. Because we planned our days around the advertised schedule, we ended up missing all of the activities. This was frustrating and something the resort should improve, especially for families trying to plan their vacation. We also noticed the resort photographers interacting with families, and they seemed wonderful with the children, although we didn’t personally use their services. Final Thoughts Despite a few areas that could be improved, we had a really enjoyable stay at Riu Palace Costa Mujeres. The entertainment, friendly service, drinks, ocean-view balcony, and Asian and Mexican restaurants were definite highlights. With more reliable activity schedules, slightly colder pools, and a better-stocked minibar, this resort could easily be a five-star experience for us. We would recommend Riu Palace Costa Mujeres to anyone looking for a fun resort vacation with great entertainment, good dining options, and friendly service

The best service was with Jerry at the pool, 10 points