It may be that the hotel you are looking for is only available through travel agencies. For more information ask our call center.

If you choose to make an inmediate or deferred payment, the reservation will be charged in the currency of your country. If you choose to pay at the hotel, the reservation will be charged in the local currency of the destination.

Our rates can undergo changes due to offers. Perhaps the consultation you made earlier was affected by a special offer and the time period for this offer has elapsed.
If you find the price of the hotel interesting, we recommend that you reserve it immediately, as no cancellation charges will be payable if you cancel within the proper period in the event that you do not find any flights.

We are a couple with two small children. Is it possible that I may not be able to reserve a room for the whole family?

Yes. Not all of our hotels have rooms with capacity for two adults and two children. We can only offer availability of this service for rooms where two extra beds can actually fit, always with your comfort and safety inside our facilities in mind.

Rooms can be single or double-occupied. All our promotions are calculated per person and per night, based on double occupation. When occupation is single, the price may be higher, or even twice the amount.

Reservations are made by room types and not room numbers, so we cannot guarantee you availability of the specific number you ask for on arrival. Even so, we recommend that you indicate under 'observations' which room you wish to stay in when you arrive, and the reception staff will do everything they can to comply.

As long as the hotel still has availability and the rate is available, it is possible to adjust the price. If not, we will only be able to maintain the price originally confirmed.