To mark our 25th anniversary in Jamaica, at RIU Hotels & Resorts we brought together our team and several staying guests to see how both groups perceive everyday resort situations. Through a series of questions about daily hotel life, this initiative tests empathy and mutual understanding between staff and guests. How was this initiative born to compare the perspectives of...
At RIU Hotels & Resorts, we have presented our newly revamped website for RIU Partner Club, our loyalty program dedicated exclusively to travel industry professionals since 1992. The new platform optimizes the daily operations of more than 100,000 members across 139 countries, facilitating sales management, access to training materials, and point redemption for free hotel stays. At RIU Hotels &...
In 2026, Riu Plaza The Gresham Dublin, owned by RIU Hotels & Resorts and located on Dublin’s iconic O’Connell Street, is celebrating its 10th anniversary after joining the RIU family in 2016. This iconic 4-star hotel combines more than 200 years of Irish history with a comprehensive refurbishment carried out in 2024.fullnone What is the story behind Dublin’s more than...
At RIU Hotels & Resorts, we have curated Elite Club by RIU, a bespoke VIP service concept designed to elevate your experience within our RIU Palace hotels.This exclusive offer is available at select resorts across Mexico, the Dominican Republic, Jamaica, Aruba, Costa Rica, Africa and Asia, providing our guests with reserved areas, priority service and bespoke details from the moment...
At RIU Hotels & Resorts, we are continuing to expand our presence in the United States with the upcoming opening of the Riu Plaza Broadway Times Square in New York, scheduled for 2027. This new establishment, with more than 50 floors and 640 rooms, will become RIU’s third hotel in the city, bringing our total offering to almost 2,000 rooms across three strategic locations in Manhattan. Where is the Riu...
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