Hotel Riu Palace Meloneras

My wife and I loved this hotel and resort. We have stayed at the Rui Tenerife Palace several times and loved it. We decided to try a different resort and Riu palace. We stayed in a garden room and really enjoyed this and the feel of the surrounding gardens. The service was superb , as were the facilities , pools and resort. There was a mix of nationalities , which we really liked as Scottish couple. We met some lovely English, Dutch and German couples, everyone ( well nearly) were very polite, friendly and respectful! Big shout out to the staff , who were friendly and efficient. The management and staff should feel really proud.

Addition to the review from March 2026 dated 10/03/2026: We spent a very nice vacation at the RIU Palace Meloneras. As we already wrote in our review from March 2026, the 2 weeks were truly relaxing, if money had not been stolen from our room. On 03/29/2026, we took a trip around the beautiful island with our rental car. We returned to the hotel around 4 PM. Since we still had time before dinner, we went to the pool to relax and have a refreshment in the pool. When we returned to our room 7102 shortly after 5 PM to get dressed up for dinner, we unfortunately had to discover that all the banknotes had been stolen from both of our wallets. We had not put them back in the hotel safe for that one hour, but had placed them in various drawers. We immediately reported this incident to the reception, who wanted to take care of it right away. The next day, we also reported the theft to the police in Maspalomas. We contacted the hotel several times and requested clarification and a status update. To this day (10/03/2026), we have unfortunately heard no news about the latest findings from the hotel or the police. The Hotel RIU Palace Meloneras must surely also have an interest in clearing up this terrible incident within its own ranks. One can surely determine who had access to room 7102 with the key card on that day. By the way, a Swiss couple also already had a"},{"translation_7: valuable watch stolen this year. Therefore, we will definitely not book this hotel again.