Hotel Riu Palace Tenerife

Returned home a few days ago and already missing this place! The hotel is in a very good location right on a long stretch of beach with bars, restaurants and supermarkets. It’s good for evening walks and watching the sunset. The hotel itself is very clean as was our room which was tidied and cleaned to a high standard daily. The hotel grounds feel very “holiday(ee) with lots of palm trees, 2 big pools and a smaller adults only infinity pool which we found our place in from day 2 haha. We didn’t have a problem getting loungers but around the pools did seem filled up by 10am. There’s a nice lounging area away from the pool on sand and under palm trees which was nice for a day out of the sun and reading a book. There’s no pool games/daily entertainment that we saw whilst there but wasn’t bothered about anyways. We ate from the buffet all week and had no problems with the food. It’s a typical RIU buffet. My friend is vegetarian and said the veggie options were good. Beautiful views if you sit outside on the terrace at meal times, too. We didn’t watch the evening entertainment whilst here so cannot comment on that, but we did enjoy listening to singers from our balcony some nights. We found the staff to be friendly and polite, always acknowledging you as you walk by. Just to add on a few things we done outside of the hotel. We took a sunset buggy tour with ‘top buggy adventure/tour’ that took us up to Teide national park to see Mount Teide. Amazing views and a fun experience. We also went to Los Cristianos market and another a 10/15 min walk from the hotel. Siam park is close by but we plan to come back for that in November and maybe a ferry trip over to see La Gomera. A couple negatives, although it wouldn’t stop us from coming back! - We noticed quite a few cockroaches roaming around at night including on our balcony. I know Tenerife does have cockroaches, it can’t always be helped. We also noticed that the bedsheets were not changed daily and only made. I’ve always had daily fresh sheets at other RIUs, so I wasn’t sure if it’s a new thing to RIU or just this hotel. Overall, we had a relaxing and positive stay and are planning to come again in November!

The hotel is very beautifully situated, with a magnificent view of the sea from the terrace. The hotel is not exactly cheap. The grounds are very well-maintained, and the food is good, varied, and beautifully presented. The Crystal and Spanish restaurants were also very delicious. The rooms were okay, somewhat worn in places (the floor had chips, drawers were no longer nice on the inside). The staff was very friendly, except for one not-so-great experience at the reception, where I felt somewhat ignored and treated condescendingly. But otherwise recommended. The guests should please dress better at times when going to eat!