Discover RIU’s new premium service!

date_range 18 August, 2022 question_answer 10 Comments

RIU has launched a new service! Under the name “Elite Club” the chain is offering you a new way to enjoy exclusive benefits, which, together with RIU’s all-inclusive service, will add even more to your holiday. Do you want to know what it consists of?

Riu Palace Kukulkan

Riu Palace Kukulkan

This exclusive service will be launched at the new Riu Palace Kukulkan which RIU will open in Cancun on November 26th this year. Its clients will have the privilege of being the first to test the advantages offered by the Elite Club contract.

What advantages does the Elite Club by RIU service offer?

The new hotel has specially reserved rooms with the best views to offer to Elite Club guests. In addition to an unbeatable panoramic view when you look out from the balcony of your room, do you want to know what other advantages you will have?

– Upon your arrival you will find a separate priority check-in queue.

– When you enter your room you will find a personalised letter signed by the hotel manager, as well as a bottle of wine or cava to celebrate the start of your vacation with in style. In addition, we will leave you a gift with the Elite Club logo printed on it.

– You will have access to a wider selection of drinks in the “Sports bar”.

– You can enjoy aromatherapy in your room. We will also prepare a package of bathroom accessories including bathrobes and slippers.

How can I contract this service?

It is very simple! Whether you make your booking with us, through, or arrange your stay through your trusted travel agency, you will be able to sign up for the Elite Club option and benefit from all these advantages during your stay.

Riu Palace Kukulkan

Riu Palace Kukulkan

Our goal is to give you the option of enjoying a premium experience during your holiday if that is what you would like. For the time being, this service will only be available at the Riu Palace Kukulkan hotel, but keep an eye out for it in the near future, as we are sure it will soon be on offer at more hotels in the Riu Palace Caribbean range. Do you want to be among the first to know about our Elite Club service? Book your stay at the Riu Palace Kukulcan and enjoy this exclusive experience!


  • Alison Smith

    How can I become an elite member and how much dies it cost. Will be staying at Riu Palace Macao next year and would love to access this service for me and my two friends as they have been so good to me and have also paid for this holiday. With thanks

    • Riu Hotels

      Dear Alison,

      Thank you for reaching us out and for your comment.

      We have forwarded your query to the corresponding department.

      They will contact you directly with all the information.

      Kind regards,

      RIU Hotels & Resorts.

  • Jillian

    I am currently in the Diamond status
    with 45 days in stays if I go through the 60 days do I get Elite Club Status?
    Is this how it works?

  • Amanda Jones

    I am a diamond member on my way to Riu Palace Zanzibar. How do I get elite club membership?

  • Ricci Watts

    can you let me know how much it cost to upgrade to elite club dom rep riu macao?

  • Shane

    Going to my 4th Riu in 4 years how do I become and elite club member? I’ve paid for a vacation this coming January to stay at 2 rius in cabo, how do I upgrade to elite before my trip?

    • Riu Hotels

      Hi Shane!

      Thank you for your comment!

      We have forwarded your request to the corresponding department so that they can contact you directly.

      Kind regards,

      RIU Hotels & Resorts.

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